camelbck warranty

john2002
john2002 Posts: 158
edited January 2015 in MTB general
hello all, has anyone used the camelbck warranty? what they like with their warranty claims? i have a couple of tears only small but soon will get big.

on their web site it says
"INTERNATIONAL (OUTSIDE THE USA)
Please direct your warranty inquiries either to your local retailer or to internationalwarranty@camelbak.com "

will i have better luck with emailing canelbck or contacting merling cycles where i brought it from?
GT Avalanche 1.0 Disc 2011, Fixie, frankenbike

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