Faulty Garmin 800 battery

christiandransfield
christiandransfield Posts: 127
edited January 2015 in Road general
Hey everyone,

My Garmin has just developed a problem with its battery. Every time I turn it on, it states the the "batteries are low", then powers off. When I plug it in to charge, it goes from 0% charged to 100% percent within a few seconds, but comes up with the same battery message when I unplug it and turn it on.

Has anyone else had a problem similar to this? Hopefully, it's just a case of buying a replacement battery and installing that, rather than a software problem (due to damp perhaps?).

Any input would be much appreciated.

Comments

  • chris_bass
    chris_bass Posts: 4,913
    Not had that problem, but if you ring garmin's customer service (make sure you ring and not email) then they'll get you a replacement out very promptly, I sent mine off and had then new one back in about 3 days.
    www.conjunctivitis.com - a site for sore eyes
  • Just out of interest, how much did it cost for your replacement battery?
  • chris_bass
    chris_bass Posts: 4,913
    Mine wasnt for a battery, i'd smashed the screen on mine, it was an out of warranty replacement, was about £60 I think but I got a new unit.

    If yours is within 2 years should be free.
    www.conjunctivitis.com - a site for sore eyes
  • redvee
    redvee Posts: 11,922
    Replacement batteries can be had for around £10 on Amazon, you'll need a small torx screwdriver too. Use something plastic to push the battery connector home. Instruction videos on YT.
    I've added a signature to prove it is still possible.