Brand new bike - 2 different spokes

surrey_commuter

Hi - just went to put some spoke reflectors on my new Scott and they fell off two spokes on the front wheel. I am wondering how this could have happened and how serious it is. I got it from Evans but am guessing it is not there fault. How serious does anybody think this is? I am thinking of just asking Evans to put it right but it is no big deal... or is it a bigger deal.

Thanks for your thoughts/advice