Front Suspension Stuck

Ritchez
Ritchez Posts: 14
edited November 2014 in MTB workshop & tech
Took my Giant Talon 4 up Glentress today and noticed halfway through riding that the front suspension is completely stuck and not 'bouncy' anymore.

The conditions were very wet and muddy so not sure if that has affected the suspension somehow causing it to go very rigid?

The bike is only a month old. Suspension lock is definitely open and I've tried altering the preload both ways to their max and nothing changes (I even turned it so far negative that the preload lock started coming out, probably making it worse).

Suspension specs:

SR Suntour XCT HLO, 100mm travel, lockout

Pics:

29muccw.jpg

9i77o8.jpg

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