Mavic warranty

swj1
swj1 Posts: 70
edited August 2014 in Road general
Hi All,
I just wanted to know if anyone knows how I can and if should contact Mavic for a warranty claim.

I was just out for a quick 30 after work and about 18 miles in I heard a fairly quiet popping noise and pulled over to check everything was ok and noticed the rear hub had cracked, now I would like to say this was due to the awesome amount of power I generate but sadly that would not be true.

The wheel is a Mavic Kysrium elite and is about 18 months old. Is this normal wear and tear and if not how long is the warranty on Mavic wheels?

Comments

  • ugo.santalucia
    ugo.santalucia Posts: 28,317
    Your wheels should be covered for 2 years.. but as above, you need to contact the retailer.
    left the forum March 2023
  • swj1
    swj1 Posts: 70
    Cheers Guys, back to Canyon I go :)

    I am guessing this is not a common failure and I have just been unlucky..
  • ugo.santalucia
    ugo.santalucia Posts: 28,317
    swj1 wrote:
    Cheers Guys, back to Canyon I go :)

    I am guessing this is not a common failure and I have just been unlucky..

    Depends... if you are not the guy from Kingston Wheelers who contacted me earlier today, then it is not that uncommon... :wink:
    left the forum March 2023

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