Broken Garmin screen :(

porlyworly Posts: 441
edited July 2014 in Commuting chat
Fell off and damaged my Garmin 800 screen. Unit still powers on and off and I managed to retrieve the data file of the ride onto my computer however the screen is completely blank.

Very frustrated as it doesn't seem to have touched the ground - the screen isn't scratched or scraped or anything :(

Can anyone recommend anywhere I can get it repaired or do I have to fork out for a new one? Thanks
First love - Genesis Equilibrium 20
Dirty - Forme Calver CX Sport
Quickie - Scott CR1 SL HMX
Notable ex's - Kinesis Crosslight, Specialized Tricross


  • asprilla
    asprilla Posts: 8,440
    Send it off you Garmin. They charge a standard fee (£100+vat for my 310xt broken screen) and they send you a reconditioned one back. You usually have a unit back with you within 72 hours.
    Mud - Genesis Vapour CCX
    Race - Fuji Norcom Straight
    Sun - Cervelo R3
    Winter / Commute - Dolan ADX
  • slowbike
    slowbike Posts: 8,498
    £75 iirc ...

    If you backup the Garmin folder from your current unit and copy across to the new unit, most of your settings will be preserved.

    When sending back you send just the unit - no cables or more importantly - no card ... keep that for the replacement unit.
  • seajays
    seajays Posts: 331
    Personally, I'd try taking it to pieces and putting it back together again. If it is one piece and has just been knocked, it's possible the connections to the display have become unseated, and just reseating things would make it work again. Certainly worked for me before on other devices.

    This video shows how to replace the battery, so I'd follow this, see if you can see around the screen connections, and put it back together and see if it works.

    If it doesn't work you're no worse off, and can send it away for repair. (Assuming you're out of warranty anyway)
    Cannondale CAADX Tiagra 2017
    Revolution Courier Race Disc '14
    My Strava
  • cjcp
    cjcp Posts: 13,345
    Cheers - dropped and knackered mine, too.
    FCN 2-4.

    "What happens when the hammer goes down, kids?"
    "It stays down, Daddy."
  • rubertoe
    rubertoe Posts: 3,994
    I hope mine is ok when I get home... bad luck though guys.
    "If you always do what you've always done, you'll always get what you've always got."

    PX Kaffenback 2 = Work Horse
    B-Twin Alur 700 = Sundays and Hills