Waranty Issue or nay?

buddy_club

Okay, basically my front middle chainring is worn and needs replacing as the new chain is skipping about wildly on it (the cassette was new as well). Unfortunately the middle ring wont fit over the spider to remove it so i have to take the crank off, but when coming to take the crank of using the crank puller tool (octalink btw), the tool will not screw all the way in and therefore when turning the rod that pushes the cranks away it is starting to strip the threads, i took it into my LBS where they had a slightly different tool and there verdict was this - Whenever it had originally been assembled in the factory, the crank had been put onto the bike and overtightened, meaning it is now impossible to remove the crank arms - ive had the bike since august and i was wondering if i took it to halfords would i be deserving of a replacement crankset (or if its truly buggered a new frame with a new crankset.....)?

ricardo_smooth

you could try, but you've tried to remove it yourself, so they could say you caused it or the other LBS you took it to.

buddy_club

I thought of that - just have to see what happens when i take it in.