My home computer & Strava have had a falling out, help

PostieJohn

I can no longer view the details of my rides, or those of anybody else.

Everything is fine, downloading is as normal, although a little bunched up on the 'dashboard'.
It's as if the screen is in the wrong ratio.

When I come to clicking on the specific ride, it moves over to that screen, again everything is pretty much in place, but the map won't load and neither will any of the 'view all' clicks.

I've tried turning it off and on again.
I've logged in and out.
Therefore I have exhausted my pretty extensive in house IT Tech Support.

So any help would be greatly appreciated.
(Keep it idiot proof)

markhewitt1978

First thing to check is using a different browser. Try one of firefox, chrome etc.

sloppyschleckonds

RIP Strava

littledove44

Strava works fine. Definitely sounds a browser issue to me.

1. Try a different browser.
2. If the second browser works, then it's probably settings in the first causing the problem. Delete all your history, cookies etc.
3. Give your sign on details to a trusted friend. Get them to sign on to your account using another device. Just to make sure your account isn't corrupted.

menthel

Mine doesn't want to post rides to facebook any more, from any browser or the app. It will post them to twitter but that is not much use. I tried all the stuff they suggested but I think the facebook thing is just broken.

markhewitt1978

I'm not sure if it auto posts them any more. But it does work if you click the facebook share link on the webpage.

menthel

markhewitt1978 wrote:

I'm not sure if it auto posts them any more. But it does work if you click the facebook share link on the webpage.

Mine won't post to FB at all, whether set to autopost or pressing post in the app or website. It seems to happen to quite a few folks and don't seem very fixable.

PostieJohn

It's not working through Chrome, at the moment.

I'll do a clear down, but be warned, if I'm back I'll be stooopider than ever!!.

smoggysteve

Make sure your AV isnt stopping flash player from starting up properly. Kaspersky used to mess the applet up for me on Firefox

menthel

menthel wrote:

markhewitt1978 wrote:

I'm not sure if it auto posts them any more. But it does work if you click the facebook share link on the webpage.

Mine won't post to FB at all, whether set to autopost or pressing post in the app or website. It seems to happen to quite a few folks and don't seem very fixable.

And now it has randomly started working again!

chris_bass

have you tried turning it off and back on again?