Garmin Repairs?

Graeme Jones
Graeme Jones Posts: 361
edited April 2014 in Road general
Hi all my 2 year old son kindly threw my Garmin 500 at the wall in our bedroom and has ruined the screen.
I have tried calling Garmin twice today both times on hold for 20 mins with no answer.
Their website states I need to call as I will have to pay for the work.
Any ideas how to get in contact or another number that may be more use?

Comments

  • southdownswolf
    southdownswolf Posts: 1,525
    Have you gone through the Repair centre?

    https://my.garmin.com/rma/en-GB/repair/repairLanding
    http://www.stuartmole.co.uk/
  • Doris Day
    Doris Day Posts: 83
    If you tell them a epic story, you could most likely get it repaired for free 8)
  • chris_bass
    chris_bass Posts: 4,913
    Doris Day wrote:
    If you tell them a epic story, you could most likely get it repaired for free 8)

    unlikely, if it is out of warranty it's about 60 quid but you get a new device, usually a refurbished but the one I got was basically brand new. it's a good service too, sent it off one day and had the new device about 3 days later.

    keep trying the number
    www.conjunctivitis.com - a site for sore eyes
  • Graeme Jones
    Graeme Jones Posts: 361
    Done the repair centre thing and advises I need to call but you then get put on hold forever.
    I thought my son throwing it was an epic story lol
    The truth is that I pulled a 1/4 mile wheelie followed by an endo and a pigeon flew I front of me taking my Garmin out!
  • sloppyschleckonds
    sloppyschleckonds Posts: 8,019
    They'll still charge you £58

    You can email them.
    I'm sorry you don't believe in miracles
  • Doris Day
    Doris Day Posts: 83
    Graeme Jones wrote:
    Done the repair centre thing and advises I need to call but you then get put on hold forever.
    I thought my son throwing it was an epic story lol
    The truth is that I pulled a 1/4 mile wheelie followed by an endo and a pigeon flew I front of me taking my Garmin out!

    Now that's EPIC! 8)

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