Cracked Rim on 2013 Ksyrium Elite

cat_with_no_tail

Cleaning down the Rose after a gentle ride today and found a nice little crack on the rim (pic below).

Sadly, it appears to be a pretty common problem.

Emailed Rose with a picture and will see what they say. I believe it should still be in warranty as the bike is less than 12 months old (actually, I ordered it exactly 1 year ago on thursday).

It's covered a total of about 7,000km



Bit of a bummer, but never mind.


Bomb-proof indeed!!

Greenbeetle

You're claiming it was a bomb wot did it?

TakeTurns

Wasn't a very gentle ride then was it

foggymike

You'll have no trouble with the warranty from Mavic with that. I had a 3 year old rim replaced with the same thing under warranty. The service is a bit slow if you need to send it off so I hope you have some other wheels!

ugo.santalucia

Looks like in their neverending attempt to shave yet another gram they have found the limit... :?

hypster

I had the same thing happen twice with some older Elites before they sculpted the rims. The eyelet design was different then as well which is why I assumed they changed it.

I guess the Ksyrium Elites have been a very popular wheel over the years with many sold. I wonder how many instances of this problem have occurred?

EDIT

I just Googled "Ksyrium Elite crack" and it seems a fairly widespread problem Worldwide. Maybe rider weight is a factor, I weigh 83 kgs.

ugo.santalucia

hypster wrote:

I had the same thing happen twice with some older Elites before they sculpted the rims. The eyelet design was different then as well which is why I assumed they changed it.

I guess the Ksyrium Elites have been a very popular wheel over the years with many sold. I wonder how many instances of this problem have occurred?

EDIT

I just Googled "Ksyrium Elite crack" and it seems a fairly widespread problem Worldwide. Maybe rider weight is a factor, I weigh 83 kgs.

Google is not a good indicator... if something is popular, you will have a number of problems and detractors. Weight is not a problem either, the rim cracks when the tension is too high. The design of these wheels relies on high tension, which in turn is not good for the rim

Iamnot Wiggins

hypster wrote:

I just Googled "Ksyrium Elite crack" and it seems a fairly widespread problem Worldwide. Maybe rider weight is a factor, I weigh 83 kgs.

Nah, I'm 100kgs & my Ksyriums from 2012 are still going strong.

Father Faff

My 2006 Ksyrium Equipes have been pretty damn bombproof but rims are now looking a bit worn...

sarm34

Ive just had a pair put on my new bike , but I had to wait for new ones arriving as the ones in the shop (brand new) had the same problem. these hadn't even been on a bike. i will keep a close eye on mine just in case

cat_with_no_tail

The wheel has been returned to Germany this morning.

Emailed Rose on sunday night to ask them how to proceed. They replied on Monday morning with instructions on what to do, and a pre-paid returns form for DHL. Popped the wheel in a box, stuck the return label on the side and sent it off.

Just got to wait for my warranty replacement to arrive now.

Good old Rose!

adr82

I have a 2012 pair, been nothing but trouble really. No cracked rims (yet), but without ever being used in particularly bad weather they've had to have hub/bearings cleaned out 2-3 times after feeling really really gritty (for comparison I've ridden all winter in crappy weather with a pair of Campy Zondas, zero problems), plus I had a broken spoke on the rear wheel that was a total PITA to replace due to Mavic being slow to supply parts. Not sure I trust them any more, especially for longer rides.

markos1963

I was in the market for some Elite standard wheels, glad i took the hand built route instead.

briantrumpet

I had exactly the same on a rear 2010 wheel. I only noticed it when the wheel went out of true on the final 5 miles of Paris to Rome last year. The LBS said I was unlikely to get anything done under warranty as the wheel was three years old and I'd done 13,000 miles on it. And in any case, I think the crack was a result of trying to bunny-hop over a trench across the road I hadn't seen till the last minute.

bmxboy10

Wonder how many people on here bought these wheels as they were "highly recommended" or "Bombproof" how things change....... :roll:

shmooster

They're great wheels but unfortunately this is a relatively common problem, happened to me but luckily still under warranty. No problem getting them replaced by Sigma Sport.
I think Mavic need to make the rims just slightly thicker :-)

ugo.santalucia

shmooster wrote:

They're great wheels but unfortunately this is a relatively common problem, happened to me but luckily still under warranty. No problem getting them replaced by Sigma Sport.
I think Mavic need to make the rims just slightly thicker :-)

Which means having to admit they will weigh 1650 grams and nobody will buy them

shmooster

They need to do something, must be costing a fortune in replacements and can't be doing the brand any good.