"You did not enter a vaild comment"

blinddrew
blinddrew Posts: 317
edited October 2013 in Discuss the website with the team
I've had this a couple of times today, when commenting on articles, rather than the forum. There's nothing wrong with the content of the comment as it's worked a couple of hours later in one case.
Known issue?
Music, beer, sport, repeat...

Comments

  • Jeff Jones
    Jeff Jones Posts: 1,865
    It's a known issue.

    The quickest way to sort it is to clear all your BikeRadar cookies and login again.

    Otherwise you'll have to wait until your cookies expire.
    Jeff Jones

    Product manager, Sports
  • blinddrew
    blinddrew Posts: 317
    Cheers, will give that a go.
    Music, beer, sport, repeat...
  • blinddrew
    blinddrew Posts: 317
    Hmm, clearing cookies didn't work. Is it browser specific?
    Music, beer, sport, repeat...
  • Jeff Jones
    Jeff Jones Posts: 1,865
    Sorry we are still having a few issues with the commenting system. Most bugs should be fixed now so if you are still having problems then let me know your browser and OS and we'll look into it
    Jeff Jones

    Product manager, Sports
  • imposter2.0
    imposter2.0 Posts: 12,028
    If you are commenting on a product review, you have to enter a rating or an 'n/a' in order for your comment to be accepted - that might be the problem.

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