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damage on new rim

tweepztweepz Posts: 16
edited August 2013 in MTB general
hello

I ordered a rim that the web site said was in stock; almost 1 month later it arrived in original pacakaging and bubble wrap. But with a gash in the side wall.

rim-damage-pic1_zpsa8fe03a0.jpg?t=1377693336

it is very small. however it is quite a deep gash where the pads rub. I fear it may crack too.

I am not being to over cautious asking for a replacement am i? Would you send it back too?

thanks for support : )

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