Bryton Rider 20 GPS Elevation Data Issues

I recently bought a Bryton Rider 20 GPS unit for my bike to save my phone battery from logging duties. Seems a reasonable piece of kit, but it seems to have an issue with the elevation data. When I begin to record a ride it does it's best to record the current elevation. After that point it simply increments that starting value. If you select pause then it records you new elevation on selecting restart. Now you won't see this unless you download the data direct to you computer and load it into something like memory map. If you load it into the Bryton site, the elevation data gets corrected.
My question is this, is mine faulty or do they all do this and it's just duff software?
I contacted their support and they said the unit doesn't record elevation data, but it clearly tries. When I posed the above question they didn't reply to my e-mails
Anyone got one and can answer the above?
My question is this, is mine faulty or do they all do this and it's just duff software?
I contacted their support and they said the unit doesn't record elevation data, but it clearly tries. When I posed the above question they didn't reply to my e-mails

Anyone got one and can answer the above?
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Quick online search finds this review which agrees:
http://bicyclingaustralia.com.au/2012/b ... der-20-gps
mini snapper - did you find a solution to this fault? My Rider 20 has recently started doing this. As you say, it starts the ride at your current elevation, then slowly creeps up, but then drops when you pause it. Weird.
Makes this morning's 36 mile ride in the Cambridgeshire fens looks like a Himalayan adventure - I apparently "climbed" 10,626ft today!
Spesh FSR XC Expert '08
Incidentally, my unit managed to turn itself of whilst paused so I had to start again from scratch. What I noticed was that when I stopped at the meet up point, the elevation rose more steeply than when riding and when later we stopped for a mechanical, the elevation dropped (quite steeply - the gradient is recorded as -120%!).
Looking at the tcx file, a value for elevation is recorded and just increments by 2 to 3m every data point.
Strava just managed to correct my elevation - to 40,000 feet....... I am forcing it again.
TBH, I think this is a Strava problem rather than a Bryton one. There is a lot of glitchiness in Strava.
I wonder if the software got garbled on an update sometime after the 21 came out which does have barometric elevation.