Airline broke my bike - offering <60% of the price

jibberish

Hi all

I just travelled back from Marmotte and put my bike on the plane on the way back. As soon as I unbagged my bike at Gatwick, I realised that the chainstay tubing was broken. I wrote to the airline and they have now offered me £1117 for a bike which cost me £1899 - and a quote to fix it was £1409.

The airline have quoted me the following:

In common with most international airlines easyJet’s liability is limited to 1,131 SDR’s (special drawing rights), as stipulated in The Montreal Convention. The current value of 1SDR is 0.987p and therefore our settlement equates to £1117.00.

I've seen a reference to this on http://en.wikipedia.org/wiki/Montreal_Convention

Anyone had any similar experiences. I'm not very happy to have them admit liability and then not pay the price of a replacement. I'm not trying to get a better bike out of them - I had a good one and I just want it replaced with the same (and I'm missing riding during the best bit of the summer..... :evil: :evil: )

Cheers

Jibb

majormantra

What's the bike?

jibberish

It's a Scott CR1

Hoopdriver

Do you have travel insurance that can pick up the difference?

chaymck

As above, surely you would have insured it elsewhere?- either travel, home or bike insurance.

chaymck

Not that is should matter, but was it in a soft bag or hard case?

shadow4532

http://www.westbrookcycles.co.uk/frames ... 12-p225556
it may not be the exact one but they still have most sizes in stock.
450 for a frame and 150 for having the parts swapped over?
could even get a few upgrades with the leftovers

ice climber

In my dealings with airlines for compensation they stick rigidly to the Convention and all I ended up with in the end was the original offer and a lot of lost time and stress.
I would be tempted to go for a settlement and get a frame as stated previously and rebuild.

majormantra

As above, if it's just the frame that's broken then the settlement should cover a replacement, at least at end of season prices. Why do you expect the cost of the full bike?

desweller

shadow4532 wrote:

http://www.westbrookcycles.co.uk/frames-c6/road-frames-c112/scott-cr1-pro-road-frame-set-w-threaded-bb-2012-p225556
it may not be the exact one but they still have most sizes in stock.
450 for a frame and 150 for having the parts swapped over?
could even get a few upgrades with the leftovers

This all day long. Take the cheque and do the work yourself and you're quids in!

essjaydee

Sympathise with the OP, and hope you get it sorted with whichever 'option' you go for. If you can get a new frame and swap components, as shown in previous points, then take the money and get some upgrades, or new kit, at the same time

I'm annoyed that the airlines don't advertise a summary of the Montreal Convention, and claim limits aren't freely advertised, but obviously it's in the small print :roll: