Garmin Edge 500 Problems

Headhuunter
Headhuunter Posts: 6,494
edited June 2013 in Commuting chat
I went to Garmin Connect to upload a couple of rides yesterday and the websites advised me to update the software and firmware which I did. Now the website will not upload new activities.

It starts the process and the little blue bar starts to fill in, telling me to wait whilst it reads activities but it never manages to complete the process as it used to. Yesterday I left it reading for about an hour and the little blue bar didn't go any further across the screen. This morning I tried again, I turned the 500 on and off and plugged it into the computer and the same - the blue bar moves part way across the screen but won't complete the upload process.

Yesterday I uploaded the same rides to Strava which also couldn't complete the upload process, however Strava has an option to upload manually which I used and it worked fine. I just want to know why the Garmin uploader thingumy no longer works as it used to for both Strava and Garmin...

Anyone had this problem?
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Comments

  • shortcuts
    shortcuts Posts: 366
    Do you have your activities on an SD card? If so I find I have to manually upload, which you CAN do on Garmin Connect.
  • Cleat Eastwood
    Cleat Eastwood Posts: 7,508
    I was going to update as per their 'warning' but the update only seemed to alter a font or some such nonsense so I left it.

    I googled a bit and found a few who had your problem so seems a wise choice on my part - if its any help I came across this on my search

    "I did a reset on the device (Hold the Power, Stop / Start and Enter keys until the screen goes blank). Seems to have fixed it."

    the full post is here
    The dissenter is every human being at those moments of his life when he resigns
    momentarily from the herd and thinks for himself.
  • Headhuunter
    Headhuunter Posts: 6,494
    shortcuts wrote:
    Do you have your activities on an SD card? If so I find I have to manually upload, which you CAN do on Garmin Connect.
    No all activities are on the device itself. I've actually managed to do a manual upload now but it annoys me that the upload thing doesn't work like it used to after I updated the firmware and software as Garmin itself advised!
    Do not write below this line. Office use only.
  • shortcuts
    shortcuts Posts: 366
    Headhuunter wrote:
    shortcuts wrote:
    Do you have your activities on an SD card? If so I find I have to manually upload, which you CAN do on Garmin Connect.
    No all activities are on the device itself. I've actually managed to do a manual upload now but it annoys me that the upload thing doesn't work like it used to after I updated the firmware and software as Garmin itself advised!
    Ah okay. Just a thought as I have to manually upload to Garmin Connect on my Edge 800 since I started storing on the SD card. Can't help then I am afraid. Good luck.
  • Headhuunter
    Headhuunter Posts: 6,494
    Cleat Eastwood wrote:
    I was going to update as per their 'warning' but the update only seemed to alter a font or some such nonsense so I left it.

    I googled a bit and found a few who had your problem so seems a wise choice on my part - if its any help I came across this on my search

    "I did a reset on the device (Hold the Power, Stop / Start and Enter keys until the screen goes blank). Seems to have fixed it."

    the full post is here
    Just tried to do the hard reset but it doesn't work! Screen didn't go blank - nothing happened...
    Do not write below this line. Office use only.
  • cyclingprop
    cyclingprop Posts: 2,426
    Or try clearing out all of your activities and resetting through the on screen menu. Mine had a problem with one of the activities then when cleared, hey presto it worked. And it was much quicker.
    What do you mean you think 64cm is a big frame?

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