Chain reaction warranty - thanks
raldat
Posts: 242
I wanted to let everyone know about the service I got from Chain Reaction today. After my brake lever went to the bar, I started to look over the brake and found that there was a leak at the master cylinder input shaft. The brake is an Avid Elixir 1 and is 9 months old. I sent photos to CRC and in less than 24 hours had a note telling me I wold get a full refund with no need to send the product back.
My first online warranty claim ever and super easy. OK, CRC are not the cheapest these days and I must admit I have been buying elsewhere, but I can say they will be getting my online business now.
Now to spend the refund buying the brake I should have bought, a Shimano!
My first online warranty claim ever and super easy. OK, CRC are not the cheapest these days and I must admit I have been buying elsewhere, but I can say they will be getting my online business now.
Now to spend the refund buying the brake I should have bought, a Shimano!
0
