Raidon remote lockout doesn't lock

captainwow15

Hi All,

I've just bought a Hoodoo second hand and it's a beauty apart from the fact the remote lockout for the Raidon fork doesn't work. The cable moves through the plastic housing on the fork leg when I press the lock button but it doesn't lock the fork. Any idea why it doesn't work and how to fix it?

Cheers in advance,
Andy

mattv

Either cable tension (loosen the grub screw, pull cable, tighten) or oil level inside the fork which is most likely a bike shop job to clean and refill the lowers.

captainwow15

Thanks for the reply.

I've taken the cap off and played about with the little pin in the leg and even when I manually press the pin fully the fork still doesn't lock. Is this something for the lbs to sort out or can I sort it at home?
Andy

alan1985

Went with my mate to get his hoodoo new from halfrods, and he had the same problem, luckily we checked it of before we left the car park!-it's just a matter of taking the top cap off and you'll see what the issue is - nice bike btw I was massively tempted but went with the kraken instead and after breaking two suntours I knew I should have gone hoodoo! :shock:

The Rookie

You realise the lockout doesn't actually lock the fork, it will still move?

Topping up the oil level certainly doesn't need a shop and is easy DIY.

Uli

As above. The fork still will have a little movement but it would be much stiffer with lockout on. Make sure top cap is not screwed in to tight as that sometimes catches the locking bolt. There is also barrel adjuster on the trigger so it may need a little tweaking to get cable tension right.

Uli

If the fork is faulty and you still have warranty take it back to Halfords. My raidon lockout works fine and maybe two or three times failed to unlock due to dirt and water in the mechanism. Without more detailed description of your issue it will be difficult to guess what is going on.

eugeniogurrea

I'm facing a similar issue with the lock system of my brand new SR Suntour Raidon XC RL R 27.5 (https://www.srsuntour.com/en/products/details/RAIDON-XC-RL-R-27-5-4100.html).
The fork seems to work properly, but hen I try to lock it, it doesn't lock...nothing happens...tried several times but no progress done.

The cable is running properly, good tension, good travel.
I removed the grey cup in the right "arm" (labeled "RSLO") and find the "pin" that activates the lock mechanism.

Pushed it manually, and hold it down, and nothing changed...always NOT locking...

Any suggestions or ideas I can check?

Thanks!

JBA

Brand new bike or just the fork?
If it's a new bike stop fiddling with it and take it back to the shop and ask them to sort it out for you.

eugeniogurrea

both are brand new, but bought in different stores...

and believe me, here in Argentina, there is no "customer support" after you buy something...

so I need to find a solution...

david37

eugeniogurrea said:

both are brand new, but bought in different stores...

and believe me, here in Argentina, there is no "customer support" after you buy something...

so I need to find a solution...

Ah youre in Argentina. So if you cant return something youre stuck with getting the shop to repair it, possibly for a fee, Getting someone else to fix it for a fee OR getting it working yourself.

If you have basic mechanical skill and the simple tools required you should be fine. Strip it out, replace the cable if need be and work it out. If you aren't comfortable then take it to a mechanic if there is one nearby. most lock outs are very straight forward once you take your time and work out whats going on.

eugeniogurrea

yes, i can try to do it myself...

i took the cap out...checked the cable lenght and travel, and both are ok...





the pin can be pressed and released OK



So, what next?
Removing the cartridge?
But if it is bad...there's anything I can do, aside from buying a new one?

JBA

You could try removing the cover assembly and checking everything is in place.
Looking at the exploded diagram HERE it doesn't look too complicated.

eugeniogurrea

yes, i saw the exploded diagram...i has asked a friend for the 27mm tool and then proceed...but the store who sold me the fork is evaluating giving me other one...so I won't proceed until having comfirmation

anyway, any advice is welcomed

thanks!

david37

eugeniogurrea said:

yes, i saw the exploded diagram...i has asked a friend for the 27mm tool and then proceed...but the store who sold me the fork is evaluating giving me other one...so I won't proceed until having comfirmation

anyway, any advice is welcomed

thanks!

get that replacement!

eugeniogurrea

seller is sending me a brand new 2020 raidon...

eugeniogurrea

anyway, thanks for your support

eugeniogurrea

by the way, the sellers won't refund me the $...he is sending me a new fork...but the refund might be a better option...I have just found an Epixon more or less the same cost...but will go on with the raidon...don't want to wait any more...