Boardman FS Team...

chewitt11
chewitt11 Posts: 84
edited December 2012 in MTB general
Hi all,

Having trouble getting frame spares for boardmans???..

I have a bolt that has sheared and needs replacing, so I go into Halfords an they say yeah no problem that is £129.00.
After picking myself of the floor, and reply " I only need 1 bolt for the chain arm". Which then Halford man says ah you have to buy the complete Bearing kit!.

Surely this is a mistake?.

I am now waitng for a reply from Halfords Tech help...

Can anyone else help?...
http://www.swbikemechanic.co.uk ,SW Bike Mechanic is a mobile Bicycle workshop specialising in repairs and servicing for cycles in the Weston Super Mare and Somerset area
http://www.bicycle-mechanic.co.uk

Comments

  • cooldad
    cooldad Posts: 32,599
    What does the one on the other side look like - post a pic.
    I don't do smileys.

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  • 97th choice
    97th choice Posts: 2,222
    Remove other bolt and take it too your LBS, see what they have.
    Too-ra-loo-ra, too-ra-loo-rye, aye

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  • Northwind
    Northwind Posts: 14,675
    IIRC they're only available in the catalogue as part of the full rebuild kit, but they can be supplied separately as a special order- saw this on another forum.
    Uncompromising extremist
  • chewitt11
    chewitt11 Posts: 84
    Well guys, a chap called Andy from Halfords customer services has emailed me back.......

    He says it is only available as a re-build kit, but has found the bolt I need and is sending it to me FOC.

    Now that is service...
    http://www.swbikemechanic.co.uk ,SW Bike Mechanic is a mobile Bicycle workshop specialising in repairs and servicing for cycles in the Weston Super Mare and Somerset area
    http://www.bicycle-mechanic.co.uk
  • Northwind
    Northwind Posts: 14,675
    Good result!

    Now don't lose it again :lol:
    Uncompromising extremist
  • heez29
    heez29 Posts: 612
    Just FYI the original batch of those bolts come loose, new ones are different and have a longer thread. They have tonnes of the new bolts at Head Office, just a shame the shop didn't think to phone around and ask a few people.
  • chewitt11
    chewitt11 Posts: 84
    heez29 wrote:
    Just FYI the original batch of those bolts come loose, new ones are different and have a longer thread. They have tonnes of the new bolts at Head Office, just a shame the shop didn't think to phone around and ask a few people.


    After me pushing the shop did and called me back today saying they are getting me one. Also had an email again from Andy at tech saying he is sending 2. So I will have 3 now.....lol
    http://www.swbikemechanic.co.uk ,SW Bike Mechanic is a mobile Bicycle workshop specialising in repairs and servicing for cycles in the Weston Super Mare and Somerset area
    http://www.bicycle-mechanic.co.uk
  • heez29
    heez29 Posts: 612
    You'll have four, unless they keep the spare.

    When you look at them side by side you'll understand why they've changed it.

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