Paypal

Sarnian
Sarnian Posts: 1,451
edited December 2012 in The hub
Has anyone had problems with PayPal , I have had a email from them saying they have limited my account and will be closing it down as they see me as a high risk, I really don't know why there doing this as I have never had any problems with my account no disputes or anything wrong with the account. I have emailed them a number of times and just had the same reply and they won't give me a explanation and there decision is final.
It's not a ornament, so ride It

Comments

  • nicklouse
    nicklouse Posts: 50,675
    are you sure it really was from paypal?
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • Sarnian
    Sarnian Posts: 1,451
    Yep I had to log onto my account to view all the details about the limitations, had a number to quet if I wanted to get in touch with them to argue my case, but I have got know where, just have no got a clue with what's going on
    It's not a ornament, so ride It
  • Greer_
    Greer_ Posts: 1,716
    did you log into your account from the email or type it into your browser?
  • Sarnian
    Sarnian Posts: 1,451
    From my browser, and have sent all my emails from the contact tab on my account page
    It's not a ornament, so ride It
  • pastey_boy
    pastey_boy Posts: 2,083
    Looks like you may have been had.
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  • Strangely enough PayPal was on BBC Watchdog this week,

    http://www.bbc.co.uk/programmes/p0123b0n

    It appears your not the only one, many unhappy people over the past year.
  • Sarnian
    Sarnian Posts: 1,451
    I'm going to give them a call tomorrow me thinks
    It's not a ornament, so ride It
  • The Rookie
    The Rookie Posts: 27,812
    That email is usually a phishing one and it doesn't direct you to paypal but a site that looks like it (hover over the link and read the address shown at the bottom of your browser window) please say you didn't click the link! If you did get your arse in there now and change your PW!

    Did the email address you BY NAME? If it didn't another dead giveaway.
    Currently riding a Whyte T130C, X0 drivetrain, Magura Trail brakes converted to mixed wheel size (homebuilt wheels) with 140mm Fox 34 Rhythm and RP23 suspension. 12.2Kg.
  • Sarnian
    Sarnian Posts: 1,451
    I did not use the the email to log on, I came out of it then went to PayPal and logged in.
    It's not a ornament, so ride It
  • The Rookie
    The Rookie Posts: 27,812
    So where did you get their email address from, or did you reply to the phishing one that still wants you to use their link?
    Currently riding a Whyte T130C, X0 drivetrain, Magura Trail brakes converted to mixed wheel size (homebuilt wheels) with 140mm Fox 34 Rhythm and RP23 suspension. 12.2Kg.
  • Sarnian
    Sarnian Posts: 1,451
    I clicked on there contact them tab on my account. I gave them a call yesterday (that's a whole other story and experience) once I finally spoke to someone that was not a electronic voice I was told there was nothing they could do to not deleting my account and they could not give me a reason as to why. The advice they did give me was to open up a new account and they would on block my bank details and card so I could re-register them and this is what I have done and now back up and running on paypal, it only took 5 hours from start to finnish :evil:
    It's not a ornament, so ride It