Rapha Shop London
mattjevans
Posts: 253
The manager (I think) of this store (on Brewer St) deserves a virtual high five, so here it is
I had an issue over some missing records of returned items (I won't go into the details, story is too long), but he sorted it out no fuss and got me a coffee from the cafe bit off the side while he was at it. I know a lot of people are critical of Rapha but this was the sort of service you hope for from any store and this guy made sure I was a happy customer.
Not sure if this is the right forum, but I was buying the items for mountain biking and it seems like buying advice...
I had an issue over some missing records of returned items (I won't go into the details, story is too long), but he sorted it out no fuss and got me a coffee from the cafe bit off the side while he was at it. I know a lot of people are critical of Rapha but this was the sort of service you hope for from any store and this guy made sure I was a happy customer.
Not sure if this is the right forum, but I was buying the items for mountain biking and it seems like buying advice...
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Must .... not..... comment.................
Please repost in Crudcatcher - that would be the right place.I don't do smileys.
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