Update about neilpryde

Dyrkngai
Dyrkngai Posts: 6
edited September 2012 in Road buying advice
Hi everyone,
I wanted to update you on my recent experience with Nielpryde; since posting my complaint, Nielpryde has contacted me again and offered to replace my cracked frame at no cost.
In fact, I was contacted by Michael Pryde – Nielpryde’s Bikes Division Manager – and I now have a direct contact to coordinate the replacement of my frame in a most efficient way.
I would like to thank Nielpryde for their efforts up until now and I shall update you on further developments.