Not impressed with Halfords
nbuuifx
Posts: 302
Needed a new Gatorskin 700x23 tyre, after looking around I found Halfords were the cheapest. They had it at 21.99 but then had 20% off so it came out at £17.59.
So I sat there trying to order it plus a puncture repair kit, plus some tyre levers.
Everytime I put the order through I couldn't get to the end because one of the items would be out of stock, I tried just about every puncture repair kit. Eventually I got fed up and was passing Halfords later that day so thought I'd pop in and look what they had available (then order online to get it cheaper!). When I went in store all the puncture repair kits I tried to order online at the cheaper price were there on the shelf at the much higher prices! They didn't have the tyre though.
So I went back on later that evening when I got home, got the tyre in the basket £17.59 went to pay and it said it would take 2 days to be instore then I could collect (I gave up on the other bits). As I went to the confirmation screen the price changed to £21.99 even though it said 20% off next to it. I tried a few more times and gave up and emailed them.
Had a reply back the next day to say there was a technical glitch but it should be sorted now, so logged on to find the 20% offer had gone altogether so it was just £21.99!
Been away for a few days and thought I'd better order it now at the £21.99 and was pleasntly surprised to see the 20% offer is now back on - so off I went to order it and they've changed the price to £31.99! So £25.59 now with the 20% off.
Ok ok I'm moaning about only a few quid but it pee'd me off and I'm now off to order from somewhere else - so sod you Halfords
So I sat there trying to order it plus a puncture repair kit, plus some tyre levers.
Everytime I put the order through I couldn't get to the end because one of the items would be out of stock, I tried just about every puncture repair kit. Eventually I got fed up and was passing Halfords later that day so thought I'd pop in and look what they had available (then order online to get it cheaper!). When I went in store all the puncture repair kits I tried to order online at the cheaper price were there on the shelf at the much higher prices! They didn't have the tyre though.
So I went back on later that evening when I got home, got the tyre in the basket £17.59 went to pay and it said it would take 2 days to be instore then I could collect (I gave up on the other bits). As I went to the confirmation screen the price changed to £21.99 even though it said 20% off next to it. I tried a few more times and gave up and emailed them.
Had a reply back the next day to say there was a technical glitch but it should be sorted now, so logged on to find the 20% offer had gone altogether so it was just £21.99!
Been away for a few days and thought I'd better order it now at the £21.99 and was pleasntly surprised to see the 20% offer is now back on - so off I went to order it and they've changed the price to £31.99! So £25.59 now with the 20% off.
Ok ok I'm moaning about only a few quid but it pee'd me off and I'm now off to order from somewhere else - so sod you Halfords
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Comments
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How can this be????... Halfords are soooooooooooo good and all?Orange 5 Pro 650b 2014
Orange Crush 650b 20140 -
Order now placed at Wiggle £21.29 for the gatorskin there. Also got a few other bits.
I don't normally have any problems with halfords, I just get a bit annoyed at how I have to order everything online then pick up. I've even had to order on my phone whilst instore then show the reservation number to save about £20 on a purchase.0 -
I went in the store and they ordered a set in within 2 daysDon't call me sir I work for a living0
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I've never heard a bad word about Halfords...0
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I love Halfords... for car polish and tools......... leave the bikes, to the bike experts!Orange 5 Pro 650b 2014
Orange Crush 650b 20140 -
ShutUpLegs wrote:I've never heard a bad word about Halfords...
Is that with a hint of sacrascm?? if so i like it!!
Orange 5 Pro 650b 2014
Orange Crush 650b 20140 -
no flys on you0
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Rulebritania wrote:I went in the store and they ordered a set in within 2 days
But then you have to pay extortionate instore prices.0 -
Very impressed with Wiggle.
Ordered on Wednesday at 7pm at night, so they wouldn't get the order until Thursday AM. I had free delivery (the slow option). The tyre and other bits arrived this morning at 8am. Fantastic service.
I was also able to pay with paypal which had just enough to cover the amount in the account which I had forgot about - so even better!
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