Tech help please.

Postie John
Postie John Posts: 63
edited August 2012 in The cake stop
First and foremost, I'm a feckin idiot on all things computer, so please reply accordingly!

I seem unable to access my 'other' favourite forum.
I've checked the twitter feed and it's not a problem with them, they say:-

Just to confirm - there is NO issue with NSC which has been up all day. Seems to be a UK/Europe internet/DNS issues impacting lots of sites.
So, literally nothing we can do if you can't hit NSC right now as it's nothing at our end. You could try OpenDNS or Google DNS if brave.

My computer works fine and dandy, and I've not been turned away from any other web page.
I've done all I can computer wise, uninstalling defraging :shrug: reinstalling, still nothing.
When entering the address, on Chrome I just:-
This webpage is not available

Ironically that forum is where I go for t'internet/tech advise!

Comments

  • t.m.h.n.e.t
    t.m.h.n.e.t Posts: 2,265
    First and foremost, I'm a feckin idiot on all things computer, so please reply accordingly!

    I seem unable to access my 'other' favourite forum.
    I've checked the twitter feed and it's not a problem with them, they say:-

    Just to confirm - there is NO issue with NSC which has been up all day. Seems to be a UK/Europe internet/DNS issues impacting lots of sites.
    So, literally nothing we can do if you can't hit NSC right now as it's nothing at our end. You could try OpenDNS or Google DNS if brave.


    My computer works fine and dandy, and I've not been turned away from any other web page.
    I've done all I can computer wise, uninstalling defraging :shrug: reinstalling, still nothing.
    When entering the address, on Chrome I just:-
    This webpage is not available

    Ironically that forum is where I go for t'internet/tech advise!

    That might be something to do with it, nothing you can do about it and defragmenting your local hard-disk really won't do anything to help.
  • t.m.h.n.e.t
    t.m.h.n.e.t Posts: 2,265
    But what does that mean?
    Domain Name System. Rather than internet users typing IP addresses for each site they wish to visit, a fancy name is used ie:bikeradar.com.

    A DNS error pretty much means the fancy address and the ip address don't correspond to each other. Not usually a problem on the user end (yours)
  • Can I find the IP address?



    (oh and your doing very well treating me like an idiot, thanks)
  • t.m.h.n.e.t
    t.m.h.n.e.t Posts: 2,265
    Site address please
  • t.m.h.n.e.t
    t.m.h.n.e.t Posts: 2,265
    98.129.229.50

    northstandchat.com works fine for me :lol:
  • nickellis
    nickellis Posts: 239
    I've managed to load the pad from my iPad.

    Have you tried using different Internet browsers, you've mentioned chrome, but have you tried using IE (ugh) or Safari, Opera etc.

    I had an issue with chrome a few months ago. Where it wouldn't open a certain group of web pages. BBC News (sport worked fine) and youtube. After a few weeks it righted it self, in the meantime I just used IE to access those pages.
    Trek 1.1c (2012) - For commuting
    Trek Madone 5.5c (2010) - For pleasure http://i1151.photobucket.com/albums/o62 ... G_0413.jpg
  • I've tried IE, Internet Explorer, get me.

    But, I'm in on safari, thanks for that.

    Will it all get back together again on Chrome, at some point?
  • t.m.h.n.e.t
    t.m.h.n.e.t Posts: 2,265
    I've tried IE, Internet Explorer, get me.

    But, I'm in on safari, thanks for that.

    Will it all get back together again on Chrome, at some point?
    Yep
  • 98.129.229.50

    northstandchat.com works fine for me :lol:
    Feel free to check out the 93 pages on 'cycling geeks'.
    Plus the 100+ on this years tour.

    Not bad for a football forum.
  • Oh well that didn't last long.
    Just long enough to get to the unable to load thread, started by the site owner.

    And that's it, Safari now can't find NSC
  • mfin
    mfin Posts: 6,729
    Google's DNS have had problems today thats for sure... I couldn't get to many sites all morning, but changed my router back to point at my ISP's provided DNS servers and everything has been fine.

    Haven't been bothered to switch back to Google's DNS servers yet, so don't know if the problems are overwith.
  • mfin wrote:
    Google's DNS have had problems today thats for sure... I couldn't get to many sites all morning, but changed my router back to point at my ISP's provided DNS servers and everything has been fine.

    Haven't been bothered to switch back to Google's DNS servers yet, so don't know if the problems are overwith.
    You seem to have missed the main crux of this thread:-

    First and foremost, I'm a feckin idiot on all things computer, so please reply accordingly!
  • CanalRider
    CanalRider Posts: 194
    OK first thing is to open up a command window, also called 'cmd'
    This is how: Open a command window

    If you're on a MAC, (a) you know more than you're letting on (b) read no further and ignore this post

    Now type these commands, (CTRL-C is a method to stop any command in its tracks), they may take several seconds to complete
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    ping northstandchat.com
    ping 98.129.229.50
    The first two commands will reset your IP, the third will clear any latent entries. The first ping command should 'see' the site and report a time it took to transfer a bit of data. If thsi fails there is a problem converting a readable name into a net address. If it suceeds you dont need to try it with the ip address. I would expect output like below.

    If that fails support a proper team like Walsall.
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\mick>ping northstandchat.com
    
    Pinging northstandchat.com [98.129.229.50] with 32 bytes of data:
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=171ms TTL=42
    
    Ping statistics for 98.129.229.50:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 170ms, Maximum = 171ms, Average = 170ms
    
    C:\Users\mick>ping 98.129.229.50
    
    Pinging 98.129.229.50 with 32 bytes of data:
    Reply from 98.129.229.50: bytes=32 time=167ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=169ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=229ms TTL=42
    
    Ping statistics for 98.129.229.50:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 167ms, Maximum = 229ms, Average = 183ms
    
    --
    Saw a sign on a restaurant that said Breakfast, any time -- so I ordered French Toast in the Renaissance.
  • mfin
    mfin Posts: 6,729
    mfin wrote:
    Google's DNS have had problems today thats for sure... I couldn't get to many sites all morning, but changed my router back to point at my ISP's provided DNS servers and everything has been fine.

    Haven't been bothered to switch back to Google's DNS servers yet, so don't know if the problems are overwith.
    You seem to have missed the main crux of this thread:-

    First and foremost, I'm a feckin idiot on all things computer, so please reply accordingly!

    Ah, no problem... its a very difficult one to explain a fix for considering all the different hardware people use to connect to the internet and the settings in them. Sorry.

    What I would say though is that it seems its been a temporary problem. Today is the only trouble I have had in the way I explained it affected me in about 5 years.

    If the problem hasn't sorted itself for you, I guess it soon will.

    It might be worth unplugging and plugging back in your router if you connect using one (as most people do).

    Sorry for sounding all techie, its a bit like someone trying to explain to me over the internet how to check an aspect of my car's wiring, - id not have the nouse to go check it.

    Hopefully your problem will solve soon, I do know its been widespread today in the UK, my Dad's had problems on a completely different ISP to me for example.
  • CanalRider wrote:
    OK first thing is to open up a command window, also called 'cmd'
    This is how: Open a command window

    If you're on a MAC, (a) you know more than you're letting on (b) read no further and ignore this post

    Now type these commands, (CTRL-C is a method to stop any command in its tracks), they may take several seconds to complete
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    ping northstandchat.com
    ping 98.129.229.50
    The first two commands will reset your IP, the third will clear any latent entries. The first ping command should 'see' the site and report a time it took to transfer a bit of data. If thsi fails there is a problem converting a readable name into a net address. If it suceeds you dont need to try it with the ip address. I would expect output like below.

    If that fails support a proper team like Walsall.
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\mick>ping northstandchat.com
    
    Pinging northstandchat.com [98.129.229.50] with 32 bytes of data:
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=171ms TTL=42
    
    Ping statistics for 98.129.229.50:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 170ms, Maximum = 171ms, Average = 170ms
    
    C:\Users\mick>ping 98.129.229.50
    
    Pinging 98.129.229.50 with 32 bytes of data:
    Reply from 98.129.229.50: bytes=32 time=167ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=170ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=169ms TTL=42
    Reply from 98.129.229.50: bytes=32 time=229ms TTL=42
    
    Ping statistics for 98.129.229.50:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 167ms, Maximum = 229ms, Average = 183ms
    
    Thanks, but I'll unplug the other box from the phone cable.