02 (and I believe Tesco) Workaround

meanredspider

For those, like me, that found I have no connection on O2 this morning, try turning off 3G. This was suggested on the FCCUK forum and it's got me my connectivity back (albeit with just 2G presumably...). I believe Tesco & another network use the same transmitters

daviesee

Thanks for that. Worked! :P

Tricycleboy

Bloody genius!

Harry182

Cheers! This works for GiffGaff also.

meanredspider

Service update from O2:
08:00 – We can confirm that our 2G network service has now been restored. Customers who were affected should now be able to make and receive calls.

Our 3G service is starting to restore and customers should expect to see a gradual return of data services as the day progresses.

Customers affected may wish to try switching their mobile phones off and on as service returns.

We are sorry again for the inconvenience this has caused some customers and can provide reassurance that we continue to deploy all possible resources, and will do so until full service is restored.

gtvlusso

Mmmmm core network.....Kinda glad that my company product group have no dealings with O2.

optimisticbiker

Here's a weird one that we are at a loss to explain (and we're an IT company )... we are on O2 and my HTC and the Blackberry were showing a 2G service but no 3G/HSPDA and saying 'Data service not available". Several of my colleagues have iPhones, they had no signal bars and no phone service, not even 2G... but DID have a data service - they were able to google stuff perfectly well... and yes, we did check that the wifi was turned off on the phone. Weird or what?

Was all working again by 3pm today BTW, at least for me in Farringdon and now at home in NW London...

gtvlusso

OptimisticBiker wrote:

Here's a weird one that we are at a loss to explain (and we're an IT company )... we are on O2 and my HTC and the Blackberry were showing a 2G service but no 3G/HSPDA and saying 'Data service not available". Several of my colleagues have iPhones, they had no signal bars and no phone service, not even 2G... but DID have a data service - they were able to google stuff perfectly well... and yes, we did check that the wifi was turned off on the phone. Weird or what?

Was all working again by 3pm today BTW, at least for me in Farringdon and now at home in NW London...

Ah - The old quality of service conundrum!

The problem at O2 was the HLR, Home Location Register, by the sounds of the troubles and triggering actions from the HLR seemed to be a problem. Basically a HLR is a bl**dy big DB with all your subscription data, when you use your phone and activate a service it authenticates you as an O2 user and sends a trigger to other systems to allow voice call (triggers to the VLR) or data call (triggers to the SGSN/GGSN)

Generally, iphones are sold with a higher quality of service (call it a 'priority queue') for data access as part of your HLR subscription data. So, with your iphone contract you will automatically get priority over other handset type to register on the SGSN/GGSN for data.

So, it is more than likely that for voice services O2 provision iPhones with a standard voice priority service, but upgrade your data priority service so that you effectively get data access over and above other standard handset users.

Hence the iPhone had data, but no voice, and other handsets had nothing unless they were lucky!

Alinshearah

you can convert you iPhone into a iPod touch simply by putting in a O2 sim card

meanredspider

What I read.....

gtvlusso wrote:

The problem at O2 was the HLR, Home Location Register, by the sounds of the troubles and triggering actions from the HLR seemed to be a problem. Basically a HLR is a bl**dy big DB with all your subscription data, when you use your phone and activate a service it authenticates you as an O2 user and sends a trigger to other systems to allow voice call (triggers to the VLR) or data call (triggers to the SGSN/GGSN)

Generally, iphones are sold with a higher quality of service (call it a 'priority queue') for data access as part of your HLR subscription data. So, with your iphone contract you will automatically get priority over other handset type to register on the SGSN/GGSN for data.

So, it is more than likely that for voice services O2 provision iPhones with a standard voice priority service, but upgrade your data priority service so that you effectively get data access over and above other standard handset users.

Hence the iPhone had data, but no voice, and other handsets had nothing unless they were lucky!

What I understood

gtvlusso wrote:

The problem at O2 blah blah blah blah O2 user blah blah blah blah

Generally, iphones blah blah blah blah.

Blah blah blah blah O2 provision iPhones blah blah blah blah

Hence the iPhone had data, but no voice, and other handsets had nothing unless they were lucky!

:oops: :oops: :oops:

(With a nod to Gary Larson.... 8) )

gtvlusso

meanredspider wrote:

What I read.....

gtvlusso wrote:

The problem at O2 was the HLR, Home Location Register, by the sounds of the troubles and triggering actions from the HLR seemed to be a problem. Basically a HLR is a bl**dy big DB with all your subscription data, when you use your phone and activate a service it authenticates you as an O2 user and sends a trigger to other systems to allow voice call (triggers to the VLR) or data call (triggers to the SGSN/GGSN)

Generally, iphones are sold with a higher quality of service (call it a 'priority queue') for data access as part of your HLR subscription data. So, with your iphone contract you will automatically get priority over other handset type to register on the SGSN/GGSN for data.

So, it is more than likely that for voice services O2 provision iPhones with a standard voice priority service, but upgrade your data priority service so that you effectively get data access over and above other standard handset users.

Hence the iPhone had data, but no voice, and other handsets had nothing unless they were lucky!

What I understood

gtvlusso wrote:

The problem at O2 blah blah blah blah O2 user blah blah blah blah

Generally, iphones blah blah blah blah.

Blah blah blah blah O2 provision iPhones blah blah blah blah

Hence the iPhone had data, but no voice, and other handsets had nothing unless they were lucky!

:oops: :oops: :oops:

(With a nod to Gary Larson.... 8) )

Not the first time I have been accused of talking b*ll*cks!

I am pretty sure that's how my daughter hears me when I ask her not to do something.....