Tredz shop

father_jack

Any opinions on this retailer http://www.tredz.co.uk

Looking into replacement front wheel

Shimano Deore Hub on Mavic A319 Rim Complete Wheel, 35644

FSR_XC

clu

OK with me as well, never had any problems with this retailer.

datasone

Only used them a couple of times, but not had any problems.

king_jeffers

Same as everyone else, good. Got my road bike from them, really helpful.

g00se

No probs here - had to return something (wrong size) and the returns process was quick and simple too.

flasher

No problems, but postage could be quicker.

ineedalager

I use them on Ebay and I would say they are excellent.

dork_knight

The Cardiff Store is local to my place of work and I've used them a lot, always found them very helpful and will continue to use them.

Different story with their website, in my experience they tend to list a hell of a lot but it seems they order from the suppliers as and when required for a number of items (which is fine if you're willing to wait) ~ However they've also lied about an item I've ordered in the past.

Tredz Online and Koo-Bikes are on my lying scum black list.

giarc

They are legit yeah. They have a nice shiny store in Cardiff and Swansea. They reminded me a bit like halfords, the guy who was chatting to me wasn't really a bike fan just worked in the sales department by chance I think. The prices on the website are pretty competitive too.

asprilla

No problems buying but when I tried to return something under warrenty had loads of excuses about staff changes causing a backlog and then they claimed no knowledge of receipt. Partially my own fault for not sending recorded. I won't use them again though.

Defyand

No problems , in fact found them to be very efficient! Would personally recommend

tc3nitro

Just used Tredz this weekend to order a couple of bits.
There were listed as in stock (that is the reason i placed the order) and 3 days later they sent me an email to let me know that they are now out of stock and won't be with me until next weekend.
This is obviously a case of one of those aweful shops that run shadow stock (listing items they 'think' are in stock with their suppliers). I am a firm beleiver that when something is listed as 'In Stock' it should actually be sat on a shelve in the shop/warehouse/stores waiting to be dispached.

Anyway this will be the last time I use Tredz.

ilm_zero7

i've used Tredz - no problems

bregante

There were listed as in stock (that is the reason i placed the order) and 3 days later they sent me an email to let me know that they are now out of stock and won't be with me until next weekend.

I've just had this too. I wanted the item for this weekend, so emailed them to cancel the order but have had no response :?

ShutUpLegs

tc3nitro wrote:

Just used Tredz this weekend to order a couple of bits.
There were listed as in stock (that is the reason i placed the order) and 3 days later they sent me an email to let me know that they are now out of stock and won't be with me until next weekend.
This is obviously a case of one of those aweful shops that run shadow stock (listing items they 'think' are in stock with their suppliers). I am a firm beleiver that when something is listed as 'In Stock' it should actually be sat on a shelve in the shop/warehouse/stores waiting to be dispached.

Anyway this will be the last time I use Tredz.

Ditto

Grill

tc3nitro wrote:

Just used Tredz this weekend to order a couple of bits.
There were listed as in stock (that is the reason i placed the order) and 3 days later they sent me an email to let me know that they are now out of stock and won't be with me until next weekend.
This is obviously a case of one of those aweful shops that run shadow stock (listing items they 'think' are in stock with their suppliers). I am a firm beleiver that when something is listed as 'In Stock' it should actually be sat on a shelve in the shop/warehouse/stores waiting to be dispached.

Anyway this will be the last time I use Tredz.

Same thing happened to me over the weekend. They told me that the part in question had been discontinued (3T Ergonova) which I called BS on. Basically they drop-ship much of their stock so if it's out with the supplier then good luck. They did refund me immediately which I was quite happy about, but that should be normal considering they didn't have what I wanted.

racingcondor

I ordered some overshoes and toe covers from them last Nov/Dec. Didn't get them until March so I wasn't all that impressed... To be fair to them they were apologetic and honest about the likely delivery times.

As others have said, don't expect all items listed on the website as 'in stock' to actually be in stock.

tc3nitro

In light of the comments added after my post I have cancelled my order from Tredz and will re-order from another shop.
Seems like this happens a lot, I hate shops that run a shadow stock system without telling customers.

In Stock should mean IN STOCK !

father_jack

yeah my wheel was out of stock for a couple of weeks, not too fussed...

Gladiator

Tredz are a great supplier. I've bought tons of stuff from them. The shop is small in Cardiff but the online part is as good as anything.

I use 4 main online shops, Wiggle, Tredz, Evans and Chain Reaction.

Can't recommend Tredz enough, bought my last bike there a few months ago, great service.

Gladiator

racingcondor wrote:

I ordered some overshoes and toe covers from them last Nov/Dec. Didn't get them until March so I wasn't all that impressed... To be fair to them they were apologetic and honest about the likely delivery times.

As others have said, don't expect all items listed on the website as 'in stock' to actually be in stock.

I know they were having delivery problems with one of their delivery suppliers as they told me on the phone when ordering my bike, but they were looking into changing that, so you probably fell in that time zone when they were having hassle with them. As far as i know they are all sorted now.

Grill

Gladiator wrote:

Tredz are a great supplier. I've bought tons of stuff from them. The shop is small in Cardiff but the online part is as good as anything.

I use 4 main online shops, Wiggle, Tredz, Evans and Chain Reaction.

Can't recommend Tredz enough, bought my last bike there a few months ago, great service.

Have you spoken to the guys in Cardiff shop? No more knowledgeable than the Evans lot. I now stick to my LBS as the couple quid more I spend is a small concession to make for such amazing service.