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The Interparcel & bikes / bike frames joke!

add595add595 Posts: 196
edited May 2012 in The Crudcatcher
Well after years of p*** poor customer service, but otherwise acceptable delivery, I have just realised what a joke Interparcel are.

Booked a bike frame to be sent through their economy service (UPS) last night. Got up early(ish) this morning to wait for them as they usually arrive at 08:30-09:30, no sign of them at 10:15... Checked emails and what do you know, apparently bicycle frames (as they are extremely fragile and prone to shattering I guess) are a prohibited item! And to make this even more hilarious, I have read UPS's prohibited items directly, on their own website, and it mentions nothing about bikes/frames being prohibited!

So this is a heads-up to anyone sending such items, which will be a few of you I guess.

Interparcel have lost a customer unless they provide a reasonable explanation for this.

Oh, and Parcel Monkey has gained more custom from me.
2009 Giant Trance X5
Kinesis Decade Virsa custom build
Pinnacle Peak 700c hybrid road rat
Various other parts 'n' projects

Posts

  • Cat With No TailCat With No Tail Posts: 13,581
    That's a censored joke.

    This is a crudcatcher joke.......

    Gazlar walking through the woods at night with FoxC.
    FoxC: "These woods sure are scary!"
    Gazlar: "Dunno what you're complaining about-I have to walk home alone..."

    Or

    What is 18 inches long, stiff and makes women scream at night?










    Cot death
  • pauljoespauljoes Posts: 186
    Being a driver for ups this seems to be interparcel issue not ups as we do collect bikes and have a contact with royal dolton which I Suspose would come under the fragile bracket. This is surely just is for insurance purposes they use, of it's packed correctly it won't get damaged or so I tell my customers, not like some muppet that wanted to send a car bonnet with just a label on it not raping and asked will it be ok like that......
    TREK REMEDY 9
    ORANGE CRUSH
    DOLAN TUONO
    PLANET X PRO CARBON
  • cooldadcooldad Posts: 32,601
    This thread needs to be moved to the Commuting forum.
    I don't do smileys.

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  • RaymondavalonRaymondavalon Posts: 5,346
    pauljoes wrote:
    not like some muppet that wanted to send a car bonnet with just a label on it not raping and asked will it be ok like that......

    A man who rapes a car bonnet? How bizarre!!
  • pauljoespauljoes Posts: 186
    My apologies wrapping I meant........
    TREK REMEDY 9
    ORANGE CRUSH
    DOLAN TUONO
    PLANET X PRO CARBON
  • bennett_346bennett_346 Posts: 5,092
    Dry night for teh CC then
  • GazlarGazlar Posts: 8,110
    That's a censored joke.

    This is a crudcatcher joke.......

    Gazlar walking through the woods at night with FoxC.
    FoxC: "These woods sure are scary!"
    Gazlar: "Dunno what you're complaining about-I have to walk home alone..."

    Yes..............................joke, thats right
    Mountain biking is like sex.......more fun when someone else is getting hurt
    Amy
    Farnsworth
    Zapp
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