"Unfixable" bike

aidso

So I see a similar thread to this and was wondering your thoughts.
To remove bias, Ill not mention where I bought the bike from and cant name the brand...but its VERY well known.

I bought a hardtail for racing about three months ago and a part on it has now broken - the rear mech hanger. It's a part that could be classed as wear-and-tare and most people don't brake them, but I don't think it can be classed as a manufacturing defect. k?

The bike is well maintained and has only done 5 races, none of which have involved a crash, drop or abuse of the bike. During an endurance race at the start of the month I was pedalling up a hill and the thing ripped off. All day it felt lose and I was constantly slipping gears. I have spent the last 2+ weeks trying to get a replacement. The shop where I purchased it don't have the part, don't know where to get it and basically don't want to know.
The manufacturer can't be contacted as far as I can see and the part that folk are suggesting...doesn't fit. So the manufacturer must have updated the part over the years?

Anyone know what to do? I have a last hope from another supplier which Ill not get until Saturday but I don't know what to do. Should the shop be taking over and helping me source the part? The bike is useless and cannot be ridden and I'm getting a bit desperate.

Thanks

Twelly

aidso wrote:

To remove bias, Ill not mention where I bought the bike from and cant name the brand...but its VERY well known.

This may remove bias ( :roll: ) but it also removes any chance of people being able to help you.

We need makes, model numbers, and details.

How can someone tell you how to get hold of a part when they have no idea what it is or who makes it??

delcol

^^^^ what he said plus pics, may help us to help you..

aidso

LOL True I suppose

2012 Cube Ltd Race and it is the 'Frame Save System' aka rear mech hanger that is broken.
I have one supplier left and I'm putting all my eggs on/in that shop.

http://i.imgur.com/3dTMS.jpg

http://www.youtube.com/watch?v=ef2HXkRZQ3w&feature=plcp

Twelly

http://www.surosa.co.uk/3989/products/c ... 10130.aspx

Just one of many results on Google...

aidso

You are a better Googler than I it would seem, but that isn't in stock. That part number will help though

aidso

Although what's the difference between:
http://www.surosa.co.uk/369232/products ... 10123.aspx
http://www.surosa.co.uk/3989/products/c ... 10130.aspx

Different product numbers, same bikes listed

Twelly

aidso wrote:

Although what's the difference between:
http://www.surosa.co.uk/369232/products ... 10123.aspx
http://www.surosa.co.uk/3989/products/c ... 10130.aspx

Different product numbers, same bikes listed

Colour.

Twelly

http://www.bike-discount.de/shop/k404/a ... er-22.html

In stock and cheaper.

marksimon69

This any good?
http://www.ebay.co.uk/itm/Cube-Replacem ... t_716wt_85

delcol

207
looks a very close match.
or look here

aidso

TwellySmat wrote:

http://www.bike-discount.de/shop/k404/a61125/derailleur-hanger-22.html

In stock and cheaper.

This isnt the correct model. Check the mouth and head, too smooth

aidso

marksimon69 wrote:

This any good?
http://www.ebay.co.uk/itm/Cube-Replacem ... t_716wt_85

This one looks like it could be it. Not bad for £9 - I could care less about the colour now .

Twelly

aidso wrote:

TwellySmat wrote:

http://www.bike-discount.de/shop/k404/a61125/derailleur-hanger-22.html

In stock and cheaper.

This isnt the correct model. Check the mouth and head, too smooth

Your right, my bad, the other guys seem to have found pretty good matches though.

aidso

Right I have ordered the 10123 from here:
http://www.hargrovescycles.co.uk/produc ... earhangers

And the 207 from BETD.
Manly tears will be shed if one of these friggen things work

Twelly

aidso wrote:

Right I have ordered the 10123 from here:
http://www.hargrovescycles.co.uk/produc ... earhangers

And the 207 from BETD.
Manly tears will be shed if one of these friggen things work

If they both fit then bonus, you have a spare for next time you break it.

The rear hangers are designed to break, they are built as a sacrificial part to save your rear mech (more expensive to replace). Replacing them therefore shouldn't be too much of a chore as they are designed to need replacing.

aidso

Hopefully when your bike arrives, you wont experience this problem. Or at least when you do, you'll know what to buy .

Thanks all round

Twelly

aidso wrote:

Hopefully when you're bike arrives, you wont experience this problem. Or at least when you do, you'll know what to buy .

Thanks all round

Haha yeah, I will be watching this thread for when you receive your new hanger and if one of them fits, I shall be bookmarking the websites for my future reference!

YeehaaMcgee

aidso wrote:

the rear mech hanger. It's a part that could be classed as wear-and-tare and most people don't brake them,

Not really a wear-and-tear part, more of a sacrificial part. The hanger is designed to die, to save the more expensive frame from being messed up.
They do break quite frequently.

snotty badger

TwellySmat wrote:

aidso wrote:

Right I have ordered the 10123 from here:
http://www.hargrovescycles.co.uk/produc ... earhangers

And the 207 from BETD.
Manly tears will be shed if one of these friggen things work

If they both fit then bonus, you have a spare for next time you break it.

The rear hangers are designed to break, they are built as a sacrificial part to save your rear mech (more expensive to replace). Replacing them therefore shouldn't be too much of a chore as they are designed to need replacing.

As Yeehaa says to save the frame not necessarily the rear mech!

ilovedirt

And on the subject of why it snapped, it sounds like your rear mech isn't indexed properly, given that it happened while you were climbing (presumably grinding up in the lowest gear/largest cog), I would think that it was because it was sitting too close to the spokes and got sucked in. Have a play with the "low" index screw on the mech, can't remember whether you screw it in or out, but whichever way pushes it away from the spokes probably a mm or two.

Northwind

There's a few different hangers that look exactly like that but have detail differences, btw. But BETD did take mine back without any fuss when I discovered they didn't fit (not on a Cube tho)