Strava help.

syncro
syncro Posts: 120
edited May 2012 in Road beginners
Tried Strava for the first time today on my commute to and from work.
Seemed to work fine, saved (uploaded?) the feeds, all seemed well.
Problem is I can't seem to find the uploaded feeds on Stava .com?
Also, to see if it would help, I logged out and logged back in (on my phone) and now it seems to have lost both the feeds off my iPhone. :(

Any suggestions? I've tried looking through the trouble shooting section on the site but can't find a solution.

Thanks in advance.

Comments

  • izza
    izza Posts: 1,561
    Not had that happen to me but when I lost a ride for another reason the Strava site does have a good support section and you can email them for support.
  • petemadoc
    petemadoc Posts: 2,331
    Have you logged in using your computer (not your phone). You should be able to just log in and see your rides.
  • syncro
    syncro Posts: 120
    Yes, I tried logging in on a computer but there's nothing there.
  • mattcroad
    mattcroad Posts: 189
    You could try emailing their support, they are very good.
    There is a rule for that
    FCN 4 2009 Trek 1.5
    FCN 11 2007 Apollo XC.26s
  • syncro
    syncro Posts: 120
    Thanks guys.
    I've sent Strava an email.
    I'll post up if i have any joy.
  • syncro
    syncro Posts: 120
    I've just uploaded this mornings commute and it's worked fine.
    I still appear to have lost yesterday's tho.
    Oh well.
  • syncro
    syncro Posts: 120
    I've uploaded my commute home without any problem too.
    I've also had a email confirming my first upload from this morning too so I don't know if I did something wrong yesterday.
    All seems fine now tho.
    Have to say, it's an impressive app.
  • slowondefy2
    slowondefy2 Posts: 348
    I've lost a ride via the Strava iPhone app (which I think is rubbish - it still won't even display your current speed!). I much prefer using the more resilient and more flexible MotionX app to track my rides, and then upload the .GPX file to the Strava website.