SRAM Rival Shifter

mattheww385
mattheww385 Posts: 43
edited March 2012 in Workshop
About 3/4 into a ride this morning my RH shifter stopped responding. Got home and had an investigation. Seems that the shifter mechanism will only work when there is absolutely no cable tension. Is it dead, anyone have any experience of a similar issue?

Better check the date of purchase for Warranty too, got a horrid feeling that it's already expired though.

Comments

  • ddraver
    ddraver Posts: 26,392
    Does nt sound good no, Try giving Fisher (SRAM UK distributor) a call/e-mail. They re a bit slow, but they get there in the end...
    We're in danger of confusing passion with incompetence
    - @ddraver
  • rake
    rake Posts: 3,204
    try oiling it first. the pawls are only lightly sprung and might not be gripping.
  • mattheww385
    mattheww385 Posts: 43
    Stripped, cleaned and relubed the entire unit and it still wouldn't work with any cable tension. Gave Fisher a call, who told me to take it to my LBS. LBS then gave them a call and with 15 minutes had sorted out a replacement - despite being out of warranty, this is apparently a known issue they're sending a new one.

    Props to SRAM for quick (and nice) customer service.
  • rake
    rake Posts: 3,204
    how old was it. im worried now. mines done 4k something miles.
  • mattheww385
    mattheww385 Posts: 43
    2008 Model.

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