Cube Bikes - Forget it if your Tall
Gazzetta67
Posts: 1,890
Been looking at getting a new frame/bike for this season. My problem is I need a big frame 63cm or a 64cm so I called a few Cube dealers as I quite liked the look of their race bikes for this year......Oh Oh how BIG?? they asked
Well I did say Cube make a 62 & 64cm frame/bike so why the "Surprise query" ?? - So I asked, could you get a size 64cm in the next time you get a delivery from Cube so I can sit on the bike for size? Oh thats not possible sir, they said, you will have to BUY - yes, BUY - the bike 1st and were talking about £1800 here. I said, well do you think I am going to buy a bike without sitting on it 1st? Would you buy a car without driving it and getting the feel for it ???? Sorry, they said, it will cost us extra carriage to order it and if you don't like it then we would be out of pocket.
Well having worked in logistics for years usually a company as big as Cube are discounted that heavily that bikes are shipped for peanuts. Ok I understand Ii may not be of the average height, but if a bike company are going to offer large size frames then they should be able to source one for people to try. Seems to me if your 6ft tall and over you don't count. Dunno how many other tall folk out there have had this problem.
Lastly the dealer, who shall remain nameless, is a Colnago dealer also. He and his assistant started to P**s me off when they were both calling the bikes "COLNAYGO" ????? WTF ! So the dealer can't say the name of the most famous bike makers of them all plus he said you can't get any bigger than a 62cm COLNAYGO....Oh thats funny I know COLNAYGO does up to a 65cm cos I have a 64cm. Anyway, to cut a long story short I WON'T be buying a Cube or a COLNAYYYYYYGO.
Well I did say Cube make a 62 & 64cm frame/bike so why the "Surprise query" ?? - So I asked, could you get a size 64cm in the next time you get a delivery from Cube so I can sit on the bike for size? Oh thats not possible sir, they said, you will have to BUY - yes, BUY - the bike 1st and were talking about £1800 here. I said, well do you think I am going to buy a bike without sitting on it 1st? Would you buy a car without driving it and getting the feel for it ???? Sorry, they said, it will cost us extra carriage to order it and if you don't like it then we would be out of pocket.
Well having worked in logistics for years usually a company as big as Cube are discounted that heavily that bikes are shipped for peanuts. Ok I understand Ii may not be of the average height, but if a bike company are going to offer large size frames then they should be able to source one for people to try. Seems to me if your 6ft tall and over you don't count. Dunno how many other tall folk out there have had this problem.
Lastly the dealer, who shall remain nameless, is a Colnago dealer also. He and his assistant started to P**s me off when they were both calling the bikes "COLNAYGO" ????? WTF ! So the dealer can't say the name of the most famous bike makers of them all plus he said you can't get any bigger than a 62cm COLNAYGO....Oh thats funny I know COLNAYGO does up to a 65cm cos I have a 64cm. Anyway, to cut a long story short I WON'T be buying a Cube or a COLNAYYYYYYGO.
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Comments
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I`ve found it with any bike shop, they won`t get the largest size bike in unless you confirm to buy it otherwise they think they`ll be stuck with itMy 2012 Cube LTD http://www.bikeradar.com/forum/viewtopic.php?t=128035930
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BigLee1 wrote:I`ve found it with any bike shop, they won`t get the largest size bike in unless you confirm to buy it otherwise they think they`ll be stuck with it
Same at the other end too. Went out this weekend to try some 49-51cm frames and no one had any in stock and would only get them with a deposit to buy.0 -
AndyMalone wrote:BigLee1 wrote:I`ve found it with any bike shop, they won`t get the largest size bike in unless you confirm to buy it otherwise they think they`ll be stuck with it
Same at the other end too. Went out this weekend to try some 49-51cm frames and no one had any in stock and would only get them with a deposit to buy.
Thought of that also Andy what about folk with the small size bike frames - But like i say if these company's are ploughing money in and making sizes your getting dealers saying "oh its going to cost me and am going to be left with it" mentioned the prices of so called shipping charges to shops...small change when they could get a sale of £2k-£3k. seems there only in the market if you ride a 56cm frame.0 -
I agree there is a problem. I suspect that it is the distributors who are to blame because they insist the shop pays for the bike even if the potential customer decides not to buy it.
It should be relatively easy to have a few demo bikes in large/small frame sizes which can be shipped to the local bike shop whenever someone wants to try one. The transport costs could be integrated in the price of the new bike, even if it means an unusual frame size is £15 or £20 pounds more than the standard sizes.
Until then, your choices are limited to mail order (German internet specialists like Canyon all have large frame sizes and are good value), where you can return the bike at your cost if you don't like it, or maybe a bike shop like Condor that does its own frames.0