Very pleased with Hope customer service
richardwatt
Posts: 6
Hi All
Just wanted to say that Hope recently gave me outstanding customer service. Sent in a 2+ year old Hope Vision 1 light (i.e. way out of warranty) for servicing a little while back. The light was returned within 4 days, with a new circuit board installed, at no cost to me for either the light's servicing or P&P.
This makes me a member of an ever-growing group of customers who are delighted by Hope's backup. Their reputation for this is well-earned!!!
Just wanted to say that Hope recently gave me outstanding customer service. Sent in a 2+ year old Hope Vision 1 light (i.e. way out of warranty) for servicing a little while back. The light was returned within 4 days, with a new circuit board installed, at no cost to me for either the light's servicing or P&P.
This makes me a member of an ever-growing group of customers who are delighted by Hope's backup. Their reputation for this is well-earned!!!
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Comments
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I've always had excellent service from Hope0
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Sent my hope vision 4 back Monday , it was goosed and came back sorted foc , was expecting a big bill too .... Brill service0