Paypal - If you're an Ebay seller you may as well give up!
bobtbuilder
Posts: 1,537
Need to rant here....
Sold a jersey on Ebay. New old stock Mapei-Quickstep. Put XL in the title. Put XL in the appropriate category in the listing form. Put XL again in the description. For good measure I also put the exact armpit-armpit measurement in my description of the jersey.
My returns policy is that I only accept returns if the item differs from the description.
Some F*cktard buys said jersey at auction and decides it's too small. Paypal "investigates" and decides that I have to accept the return of the item and give the buyer a full refund.
I spoke to Paypal tonight and apparently even if I'd had a "no returns" policy, the outcome would have been the same!
Essentially, buyers rule and sellers can get r*ped for all they care.
Rant over. :evil:
Sold a jersey on Ebay. New old stock Mapei-Quickstep. Put XL in the title. Put XL in the appropriate category in the listing form. Put XL again in the description. For good measure I also put the exact armpit-armpit measurement in my description of the jersey.
My returns policy is that I only accept returns if the item differs from the description.
Some F*cktard buys said jersey at auction and decides it's too small. Paypal "investigates" and decides that I have to accept the return of the item and give the buyer a full refund.
I spoke to Paypal tonight and apparently even if I'd had a "no returns" policy, the outcome would have been the same!
Essentially, buyers rule and sellers can get r*ped for all they care.
Rant over. :evil:
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Comments
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Is that a full refund minus their postage?? Seems about right for Fleabay these days to be honest - they seem to forget who it is paying the fees and always side with buyers pretty much regardless of the issue!!0
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Presumably the buyer has to return the goods to you, you refund them the money when you receive it back, you realist the item so you don't get charged anything by eBay. Do you have to refund them the postage as well? So the most you loose is postage and some time. I've never had to refund anyone so I don't know how it works - please put me straight.Summer - Canyon Ultimate CF SLX 9.0 Team
Winter - Trek Madone 3.5 2012 with UDi2 upgrade.
For getting dirty - Moda Canon0 -
http://reviews.ebay.co.uk/Distance-Selling-Regulations-And-eBay?ugid=10000000000140381
Paragraph 2 within Ebay's own guide seems pretty clear!!!!0 -
I suppose your buyer doesn't sell themselves do they? I mean, if they do....... Just sayin' like!......Faster than a tent.......0
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paypal and E-bay are a stich up - E-bays charges have gone up and you cant list without paypal so its a win win0
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Surely this is nothing to do with ebay/paypal but everything to do with Distance Selling Regulations. If you're an ebay seller you really should read up on them as consumers have rights.0
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Wirral_Paul wrote:http://reviews.ebay.co.uk/Distance-Selling-Regulations-And-eBay?ugid=10000000000140381
Paragraph 2 within Ebay's own guide seems pretty clear!!!!
as it says, it applies only to a private seller. The OP appears to be selling as a business, rather than private seller (i.e. selling your own unwanted items)0 -
derbygrimpeur wrote:Wirral_Paul wrote:http://reviews.ebay.co.uk/Distance-Selling-Regulations-And-eBay?ugid=10000000000140381
Paragraph 2 within Ebay's own guide seems pretty clear!!!!
as it says, it applies only to a private seller. The OP appears to be selling as a business, rather than private seller (i.e. selling your own unwanted items)
Nope - I'm a private seller. I made this exact point to Paypal. Their response was that Ebay's rules apply to Ebay. Paypal have their own review system for each disputed claim and had decided that I had to accept the return of the jersey.0 -
Ah fair enough, thought you had your own small business. In which case I'm not sure whether/how the distance selling regs apply.0
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Hi- Is this still for sale?I'm sorry you don't believe in miracles0
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SloppySchleckonds wrote:Hi- Is this still for sale?
Yep - As soon as I receive it back from the buyer.0 -
What's the armpit-armpit measurement? I might also be interested, if it isn't like a tent!Ben
Bikes: Donhou DSS4 Custom | Condor Italia RC | Gios Megalite | Dolan Preffisio | Giant Bowery '76
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My missus sold a food processor on ebay a month or so ago. Turns out the buyer didnt know how to use it, got all arsey and sent it back, and was working fine when we got it back.
We refunded the purchase price, not the original postage nor the return postage, because the fault was entirely the buyers. If the thing was actually faulty I would have refunded the whole lot.
Buyer raised a dispute with ebay to get her postage back - ebay has settled the dispute in our favour
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well wish they`d done that for me ! Selling a while ago a FS frame; someone put in a bid of £400 which IMO put off other bidders; then withdrew it
eventualy frame went for £200 leaving me £200 short of original bid price; ebay said they`d take actions against this false bid, but no recompense for me
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