Paypal - If you're an Ebay seller you may as well give up!
bobtbuilder
Posts: 1,537
Need to rant here....
Sold a jersey on Ebay. New old stock Mapei-Quickstep. Put XL in the title. Put XL in the appropriate category in the listing form. Put XL again in the description. For good measure I also put the exact armpit-armpit measurement in my description of the jersey.
My returns policy is that I only accept returns if the item differs from the description.
Some F*cktard buys said jersey at auction and decides it's too small. Paypal "investigates" and decides that I have to accept the return of the item and give the buyer a full refund.
I spoke to Paypal tonight and apparently even if I'd had a "no returns" policy, the outcome would have been the same!
Essentially, buyers rule and sellers can get r*ped for all they care.
Rant over. :evil:
Sold a jersey on Ebay. New old stock Mapei-Quickstep. Put XL in the title. Put XL in the appropriate category in the listing form. Put XL again in the description. For good measure I also put the exact armpit-armpit measurement in my description of the jersey.
My returns policy is that I only accept returns if the item differs from the description.
Some F*cktard buys said jersey at auction and decides it's too small. Paypal "investigates" and decides that I have to accept the return of the item and give the buyer a full refund.
I spoke to Paypal tonight and apparently even if I'd had a "no returns" policy, the outcome would have been the same!
Essentially, buyers rule and sellers can get r*ped for all they care.
Rant over. :evil:
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Paragraph 2 within Ebay's own guide seems pretty clear!!!!
as it says, it applies only to a private seller. The OP appears to be selling as a business, rather than private seller (i.e. selling your own unwanted items)
Nope - I'm a private seller. I made this exact point to Paypal. Their response was that Ebay's rules apply to Ebay. Paypal have their own review system for each disputed claim and had decided that I had to accept the return of the jersey.
Yep - As soon as I receive it back from the buyer.
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We refunded the purchase price, not the original postage nor the return postage, because the fault was entirely the buyers. If the thing was actually faulty I would have refunded the whole lot.
Buyer raised a dispute with ebay to get her postage back - ebay has settled the dispute in our favour
eventualy frame went for £200 leaving me £200 short of original bid price; ebay said they`d take actions against this false bid, but no recompense for me