Elite water bottle

nickellis Posts: 239
edited October 2011 in Road buying advice
Recently picked up a Leopard Trek bottle which was discarded from the peleton at the ToB. On impact the lid had cracked and rendered the bottle unusable.

Being the vain cyclist that I am, and loving all things Leopard, I emailed Elite (after finding their logo on the base). At first they denied producing any items with the Leopard Trek logo, but after sending them a picture, they identified the bottle, and decided to send me a replacement lid (in the same colour) priority delivery. FREE OF CHARGE. All the way from Italy.

That i my opinion is top draw customer service.

Thanks Elite
Trek 1.1c (2012) - For commuting
Trek Madone 5.5c (2010) - For pleasure http://i1151.photobucket.com/albums/o62 ... G_0413.jpg


  • Bobbinogs
    Bobbinogs Posts: 4,841
    Yepp, great service although I suspect that most suppliers of Trek-Leopard will have kit that they want to offload when the new season starts and the name changes forever.