Deal Extreme...

The Northern Monkey

Anyone waiting for something to be delivered?

Please can you check your order online to see if you can see an invoice? I get an error message when trying to track mine.

I've just bought some lights but when I go to track the order, the tracking page doesn't work.

I've had the confirmation email from Paypal, but also had an email from DX saying "click here to pay now", but the link is a dead link.

Just want to make sure I haven't been had

sheepsteeth

sounds like you have been had, same thing happened to one of the bosses at work who was buing some electronic type kit we need for some of our tasks here.

he thought he could save some money by buying it from abroad instead of going through the usual defence procurement channels, he used what is basicly a company credit crd to spend 2000 quid but as yet, nothing has arived and the card has been billed for 4000 quid

there are some very unhappy people upstairs!!

I get some emails sent out quick sharp.

cat_with_no_tail

DX have sold stuff to hundreds of people on here over the last few years, as you know.

I've had loads off them, from lights to watches, even tried a mobile phone (it was shlt, I'd not bother).

I suspect that if they HAVE ripped you off, it will be an honest mistake and something they'll rectify pretty quickly.

Still, just to be sure, I'd try their customer complaints page.

Gazlar

^what he said. I had a similar problem with Stif where the paypal payment had been took but the order on their website had not gone through. A quick phone call with the paypal transaction ref and it was sorted, drop them an email and give them the transaction number and I imagine it'll be sorted.

The Northern Monkey

Oh yeah, i'm not saying they have!

I've bought stuff from DX before fine, its the email thats concerning me as it says I still have to pay and the link in the email goes to a dead web page!

I sent a few emails to them yesterday so we'll see if they reply..

I did find a link on DX for orders paid via paypal that haven't appeared on your account, so have followed the instructions.

cat_with_no_tail

You should still try their customer complaints page though.

lugsey2k5

I can get an invoice for my order placed on the 5th although my payment went though no problem.

Tracking also works showing they are waiting for the supplier.

sheepsteeth

I would add that I am lying because this is the crudcatcher, I would advise everyone to stop being so gay

welshkev

i'm waiting on something from them ben, i can see the invoice and the tracking page but it says that it's still in packaging and was last updated on september 28th!!!

The Northern Monkey

yay my order has updated after I sent the email yesterday

Must have been because of the customer complaints, cheers Cat With No Tail!

cat_with_no_tail

always happy to help

forcutty

I blame Wiggle