Planet x - Voucher

gb155

Long story short

My PX bike has gone back and I have asked for a "Refund" as it was purchased on C2W they said that after "inspection" they may be willing to refund a credit to my account.

because the bike was in such a state and Im not over confidence about the customer service provided either, does anyone know if PX allow you to buy a frame only on a C2W voucher? I know there website says not, but they have to say that in public has anyone managed to do a frame only purchase on said voucher ?

Gaz

pangolin

What was the problem with the bike? Don't know the answer to your question I'm afraid, the official answer is no but who knows...

notsoblue

Just ask them I reckon, they're pretty approachable and open about that kind of stuff.

bails87

Out of interest, what was wrong with the bike?

And I would just ask them, they're pretty helpful, at worst they'll just say no.

pangolin

bails87 wrote:

Out of interest, what was wrong with the bike?

And I would just ask them, they're pretty helpful, at worst they'll just say no.

Also, which bike was it? I was thinking of getting an Uncle John.

bails87

pangolin wrote:

bails87 wrote:

Out of interest, what was wrong with the bike?

And I would just ask them, they're pretty helpful, at worst they'll just say no.

Also, which bike was it? I was thinking of getting an Uncle John.

Me too, frame only though.

notsoblue

pangolin wrote:

bails87 wrote:

Out of interest, what was wrong with the bike?

And I would just ask them, they're pretty helpful, at worst they'll just say no.

Also, which bike was it? I was thinking of getting an Uncle John.

I wish they'd hurry up and make a disc brake version of the UJ... Don't make me get a Croix de Fer...

pangolin

notsoblue wrote:

pangolin wrote:

bails87 wrote:

Out of interest, what was wrong with the bike?

And I would just ask them, they're pretty helpful, at worst they'll just say no.

Also, which bike was it? I was thinking of getting an Uncle John.

I wish they'd hurry up and make a disc brake version of the UJ... Don't make me get a Croix de Fer...

I really like the white and brown combination of the Croix de Fer. Paying £1100 for full Tiagra just seems rude though.

prawny

notsoblue wrote:

pangolin wrote:

bails87 wrote:

Out of interest, what was wrong with the bike?

And I would just ask them, they're pretty helpful, at worst they'll just say no.

Also, which bike was it? I was thinking of getting an Uncle John.

I wish they'd hurry up and make a disc brake version of the UJ... Don't make me get a Croix de Fer...

Ahem

http://www.planet-x-bikes.co.uk/i/q/FRP ... -out-frame

Not an uncle john, but I would, oh yeah.

bails87

I assume NSB means a whole bike, the Uncle John frame has disc mounts, but I think PX only sell builds with cantis.

prawny

bails87 wrote:

I assume NSB means a whole bike, the Uncle John frame has disc mounts, but I think PX only sell builds with cantis.

Ahh that makes sense.

I don't need one at all, (not even a little bit) But I'm still tempted by that kaffenback.

I could build a suped frankenbike by stitching parts of my other two bikes to it *strokes chin*

pangolin

Maybe they'd build up a Kaffenback at Uncle John ish prices (plus more for discs)? Worth an ask. Although we still haven't found out what bike/part Gaz had a problem with.