Specialized fork recall & replacement

saunaboy

Hi all, just after a quick bit of advice.

Mrs has a Specialized hybrid that she was happy with. On taking it in for a service, bike shop told her that the forks were dangerous, had been recalled & the bike was being held for replacement. Apparently the Roubaix-style inserts were defective meaning the forks could snap.

3-4 weeks left without a bike for commuting on & it's now back, but the forks are now chunky black ones instead of the original red/white ones (in keeping with the red/white rest of bike) she had & she ain't happy with it. Bike does look a bit daft TBH & she's put right off it. I'm a bit of a ponce when it comes to a bike looking right & I can sympathise...!

Setup of the bike was all out as well when we got it back.

Not the LBS fault of course but that's a bit shoddy I reckon.

Is it worth chasing Specialized over this or am I being unreasonable?

Ringo 68

I certainly wouldn't be happy.

Surely they have to return it to you pretty much how it was from new.

flappy8

How old is it?

redvee

Some people have rejected the forks fitted in replacement due to the colourscheme etc and have had refunds or new bikes.

This subject has already been covered

http://www.bikeradar.com/forums/viewtop ... t=12797675