PayPal Advice
Evening all
Having some PayPal issues and was wondering if anyone had similar and what they did to resolve
Bought some wheels off Superstar about two weeks ago. Paid £146 of the £167 out of my PayPal balance (payment for my old wheels) and the remaining from my bank balance.
Last week i get an email from PayPal saying they have reversed the payment cause my bank have disputed the Direct Debit (dont know what this means, neither do my bank it seems). DD was only for £20 and there was enough money to cover it.
My bank are saying i need to speak to PayPal and PayPal are saying its an issue with my bank (no surprises there)
Have tried resending the whole amount again, only to get an email today saying my bank have disputed the DD again. To add to this, my bank have also refused to pay two more invoices through PayPal.
I dont really know what to do. Neither of them seem willing to take responsibility for this.
What im most concerned about is p*ssing off Superstar, who i buy loads of gear from, and ive already had an email from their Director asking me to pay my bill
Anyone else had a similar problem ? how did you fix it ?
Cheers
DCR
Having some PayPal issues and was wondering if anyone had similar and what they did to resolve
Bought some wheels off Superstar about two weeks ago. Paid £146 of the £167 out of my PayPal balance (payment for my old wheels) and the remaining from my bank balance.
Last week i get an email from PayPal saying they have reversed the payment cause my bank have disputed the Direct Debit (dont know what this means, neither do my bank it seems). DD was only for £20 and there was enough money to cover it.
My bank are saying i need to speak to PayPal and PayPal are saying its an issue with my bank (no surprises there)
Have tried resending the whole amount again, only to get an email today saying my bank have disputed the DD again. To add to this, my bank have also refused to pay two more invoices through PayPal.
I dont really know what to do. Neither of them seem willing to take responsibility for this.
What im most concerned about is p*ssing off Superstar, who i buy loads of gear from, and ive already had an email from their Director asking me to pay my bill
Anyone else had a similar problem ? how did you fix it ?
Cheers
DCR
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Comments
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Can't help you with paypl/bank arguments - assume some security software at your bank is taking over.
Can't you just pay SS by credit card, or do a bank transfer, or send them a cheque.I don't do smileys.
There is no secret ingredient - Kung Fu Panda
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Parktools0 -
have you cancelled the DD from your bank?
I still have a bank transfer as my main payment from paypal, but I deleted the DD from my online banking ages ago because I didn't know what it was.
Now I get an email saying the DD failed and the money is taken from my second payment source.... being my debit card.0 -
DCR00 wrote:...
Have tried resending the whole amount again, only to get an email today saying my bank have disputed the DD again. To add to this, my bank have also refused to pay two more invoices through PayPal.
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As Monkey say is the PayPal Direct Debit still showing on your account - should be available to see with Online Banking if you have it ?
I have "Instant Payment from my Bank" as my primary payment source with a DD set up for PayPal. I rarely have a PayPal balance so payments in whole taken from my bank by DD.
When was the last time PayPal took a DD payment - has it been cancelled due lack of activity ? Is payment normally from your bank or a PayPal alance if you have money coming in too ?
FF0 -
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