Has Wiggle been hacked?

brettjmcc
brettjmcc Posts: 1,361
edited July 2011 in Road beginners
Just got 3 emails with the subject "BV_REVIEW_APPROVED_ja"

content says:
Template for: BV_REVIEW_APPROVED_en This email was sent by: Wiggle
3 Optima, Northarbour Spur Portsmouth, Hampshire, PO6 3TU, United Kingdom


Update Profile

The hyperlink in the Update profile points to [Admin] Link removed [/Admin]

Of course I haven't clickesd on it... am about to get on the phone to Wiggle to find out...
BMC GF01
Quintana Roo Cd01
Project High End Hack
Cannondale Synapse SL (gone)
I like Carbon

Comments

  • suzyb
    suzyb Posts: 3,449
    It could just be someone using Wiggle's name or URL. Trying to fool people into giving them their wiggle sign in details the same as they do with banks.
  • Cleat Eastwood
    Cleat Eastwood Posts: 7,508
    I got an email form them asking to send a review for something I bought. It seems what you're receiveing is some kind of automated php style response to a review you may have posted.
    The dissenter is every human being at those moments of his life when he resigns
    momentarily from the herd and thinks for himself.
  • nicklouse
    nicklouse Posts: 50,675
    have you been writing reviews on Wiggles pages?
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • brettjmcc
    brettjmcc Posts: 1,361
    I agree with Suzb, but come from an IT Security background and want Wiggle to check... especially as I looked the t 3rd one just now and....



    brettjmcc さん、ありがとうございます。
    あなたの回答は承認されました。
    ご意見は、私共ならびに Wiggle コミュニティにとり非常に貴重です。 X10-L Silver 10 Speed Chain に対する回答を書いていただき、ありがとうございました。あなたの回答は、チェックされた後、私共のサイトに公開されています。

    あなたの回答



    ご回答を共有いただきありがとうございました。今後ともよろしくお願いいたします。

    よろしくお願いいたします。
    Wiggle チーム


    カスタマー・サポートやお客様満足度に関してのご質問・ご懸念のある方は、Wiggle までご連絡ください。
    本メールの送信元: Wiggle
    3 Optima, Northarbour Spur Portsmouth, Hampshire, PO6 3TU, United Kingdom
    BMC GF01
    Quintana Roo Cd01
    Project High End Hack
    Cannondale Synapse SL (gone)
    I like Carbon
  • brettjmcc
    brettjmcc Posts: 1,361
    Oh that was all in chinese characters on my email.... the thing is. I did actually buy that chain....
    BMC GF01
    Quintana Roo Cd01
    Project High End Hack
    Cannondale Synapse SL (gone)
    I like Carbon
  • Headhuunter
    Headhuunter Posts: 6,494
    brettjmcc wrote:
    Oh that was all in chinese characters on my email.... the thing is. I did actually buy that chain....

    It's Japanese...
    Do not write below this line. Office use only.
  • Headhuunter
    Headhuunter Posts: 6,494
    I studied Japanese a while back. I think it basically says thank you for providing a review of the X10-L Silver 10 Speed Chain, your opinion is very valuable to us at Wiggle and to the Wiggle community...
    Do not write below this line. Office use only.
  • chiark
    chiark Posts: 335
    Yep, I had the same mail (in Japanese) thanking me for the review of the light set I bought, and saying it had been published.

    so BV_ANSWER_APPROVED relates to the fact that a review has been approved for publication on their site, that's all.

    There's a link in the email which connects to click.sa.bazaarvoice.com

    I guess that's who powers their review system?
    Synapse Alloy 105 / Rock Lobster Tig Team Sl
  • richard205
    richard205 Posts: 51
    Someone could have installed a new email server using the wrong language packs. So not a hack.

    Best ask Wiggle themselves
    Its Italian, its carbon.....and some lanky tool rides it.
  • pdstsp
    pdstsp Posts: 1,264
    Maybe someone's playing games because of the lack of haribos in my last two orders :twisted:
  • Papapete
    Papapete Posts: 133
    pdstsp wrote:
    Maybe someone's playing games because of the lack of haribos in my last two orders :twisted:

    I have your Haribo's.......2 packs with my order received today!!
  • andy_wrx
    andy_wrx Posts: 3,396
    I got a variant of it, also in Japanese, but saying BV_ANSWER_REJECTED_ja

    Basically I think it was in response to someone asking a question on one of their products, where Wiggle had replied, but their reply was a load of bollox. So I also answered the question, saying the Wiggle answer was wrong and giving the right answer.

    Answers to questions, like reviews, are held and then only visible on their website when Wiggle approve them
    - in my case, they obviously didn't like me saying that their answer was a load of carp and have rejected my answer.

    With this Japanese email, I sent it back to Wiggle asking them exactly what they expected me to do with it, and they've just replied apologising and saying that I'd obviously been sent it in error
    - no, it was correctly sent, it's just that it was in Japanese !

    (I'b be willing to bet that the _ja on the end of the email title indicates it's the Japanese version of their automated email template ?)

    A few years ago I used to buy quite a lot of stuff from Wiggle, but they've been so much more expensive than CRC, Ribble, Merlin, PBK, Parkers, etc so I haven't bought from them for ages...
  • andy_wrx
    andy_wrx Posts: 3,396
    And today I've received another one - this time in Spanish !

    BV_ANSWER_REJECTED_es
    Buenos días, andy_wrx

    Su participación es muy importante para nosotros y para la comunidad de Wiggle. Gracias por tomarse el tiempo de hacer una respuesta sobre CL200/CL300/C7/Vectra/Micro Computer Fitting Kit. Desafortunadamente, su respuesta no cumple las pautas para la publicación en nuestro sitio.

    e recomendamos que examine nuestras pautas y que reenvíe su respuesta sobre CL200/CL300/C7/Vectra/Micro Computer Fitting Kit.

    Gracias por ser un miembro activo de la comunidad de Wiggle.

    Atentamente,
    El Equipo de Wiggle
    My confidence in their competence is not increased...