Bowland cycling- pretty sure I've been ripped off
godders1
Posts: 750
Does anyone have any experience with this shop/online retailer?
I placed an order for a Gore gilet last Tuesday and got no order confirmation or anything via email although the money came out of my bank account straight away (paid by debit card). So I pinged them an email to check that they'd got the order and that it was being processed but I've had no response to this. So I've tried ringing them a few times this week and there is no answer.
And no sign of the Gilet.
Just checked their webiste and it doesn't look good. :?
http://www.bowlandcycling.co.uk/
I don't want to go tarnishing their name prematurely but it looks like they've stopped trading and have carried on taking people's money. Any idea what my options are (if any)?
I placed an order for a Gore gilet last Tuesday and got no order confirmation or anything via email although the money came out of my bank account straight away (paid by debit card). So I pinged them an email to check that they'd got the order and that it was being processed but I've had no response to this. So I've tried ringing them a few times this week and there is no answer.
And no sign of the Gilet.
Just checked their webiste and it doesn't look good. :?
http://www.bowlandcycling.co.uk/
I don't want to go tarnishing their name prematurely but it looks like they've stopped trading and have carried on taking people's money. Any idea what my options are (if any)?
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Comments
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Some seemed to have some experience recently... they even signed up to Bikeradar
http://www.bikeradar.com/mtb/forums/vie ... p=159961180 -
Hmmm, just the one post to promote their site. I've sent a PM anyway although I'll not hold out too much hope.
Cheers for that.0 -
A brief google gives a mobile contact number. Not sure if there's a different one on the site (the site is blocked at work for some reason)
http://old.thecyclingexperts.co.uk/find ... hop=1128520 -
Wow, you're quite the detective!
I've tried it and it rang and then went to voicemail. I'll keep trying.
Thanks again.0 -
If you really get stuck the director is;
identification: GARY ALAN LEE
disqualified director flag: no
appointment date: 06/05/2009
date of birth: 18/07/1958
occupation/function: HOTELIER
appointment type: Director
latest updated address: THE LODGE, SCORTON, LANCASHIRE, PR3 1DQ
appointment address: THE LODGE, SCORTON, LANCASHIRE, PR3 1DQFCN 5 belt driven fixie for city bits
CAADX 105 beastie for bumpy bits
Litespeed L3 for Strava bits
Smoke me a kipper, I'll be back for breakfast.0 -
That's really helpful, I'll write to him I think.
cheers0 -
Did you pay by credit card? If so request a refund from credit card comapny and ask them to investigate. If you paid by Debit card or paypal different story.--
Chris
Genesis Equilibrium - FCN 3/4/50 -
*slaps forehead*
I should've called the bank before wasting people's time here. :oops:
Like you Sketchley I thought I was screwed because I'd paid by debit card but I called the bank anyway on the off chance they could do anything and because I have a Visa debit card I'm covered. I just have to wait 15 days (which includes the 7 that have already passed) and asuming the item hasn't turned up I can get the money back anyway.
Thanks anyway folks0 -
Godders1 wrote:*slaps forehead*
I should've called the bank before wasting people's time here. :oops:
Like you Sketchley I thought I was screwed because I'd paid by debit card but I called the bank anyway on the off chance they could do anything and because I have a Visa debit card I'm covered. I just have to wait 15 days (which includes the 7 that have already passed) and asuming the item hasn't turned up I can get the money back anyway.
Thanks anyway folks
Didn't know that. I thought guarenty wasn't there with debit cards. Moral of story always phone the bank.
Which bank BTW?--
Chris
Genesis Equilibrium - FCN 3/4/50 -
Natwest
Yeah "chargeback" seems to be possible with most debit cards now as well as credit cards.
http://www.which.co.uk/consumer-rights/ ... ebit-cards
Useful to know!0 -
Godders1 wrote:Natwest
Yeah "chargeback" seems to be possible with most debit cards now as well as credit cards.
http://www.which.co.uk/consumer-rights/ ... ebit-cards
Useful to know!
could have done with this knowledge a month or so back.
Although the wife did phone Santander and they said there was nothing they could do as it wan't a cc - fibbing fuxwave your willy here !!!!0 -
just to add
Renewal date: 06-May-2011"Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
Parktools :?:SheldonBrown0