Trek frame cracked

steben
steben Posts: 24
edited May 2011 in MTB general
Hi guys, my mate has an EX7 and we noticed a crack on the weld behind the evo link ! Hence the creaking we were looking for. I was going to post on here if Trek didn't come through, but they have so it's only fair I let everyone know that Trek are supplying a 2011 EX9 frame and rear shock and the dealer is apparently swapping it all over free of charge !! Result. Well done Trek..... :lol:
Orange 5 Pro
Orange P7
Scott S40

Comments

  • paulbox
    paulbox Posts: 1,203
    :D
    XC: Giant Anthem X
    Fun: Yeti SB66
    Road: Litespeed C1, Cannondale Supersix Evo, Cervelo R5
    Trainer: Bianchi via Nirone
    Hack: GT hardtail with Schwalbe City Jets
  • *AL*
    *AL* Posts: 1,185
    Good result, and nice to hear of a manufacturer going above and beyond from once.
  • steben
    steben Posts: 24
    Just to close out, my mate has had his new frame, Fox RP23 shock ,headset and bottom bracket and all built up free of charge !! Check your Trek's!!!! He asked me to post the following;

    If you get chance do me a favour please. Remember the piece you sent in about Trek, Can you add to it with thanks to Sunset Cycles in Cardiff, with special thanks to Gavin and Andy who i nagged to death.
    Orange 5 Pro
    Orange P7
    Scott S40
  • xisle
    xisle Posts: 35
    that is a good result cracking service so to speak :lol:

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