Demon Xtreme - Avoid
Andy
Posts: 8,207
Quite simply a shower of cowboys.
Avoid at all costs. Took three weeks to post out my order then when I phoned them to enquire about exchange, said they couldn't as it was too long after the order was placed. Eventually got a returns number out of them, sent the items that needed exchanging back and they said they'd phone me when they got the order to discuss what needed changing. Yesterday a box turned up from them (having never spoken to me) containing the wrong shin/kneepads and a totally different brand of gloves (CCM instead of Easton)
Just spoken to a friend of a friend who says they have had his stick for a year now. It was sent in for repair then never seen of again. It would very much appear they have lost said stick and even gave the guy a fake tracking number after saying they had sent the stick back.
Their customer service is shocking and they simply do not seem to care.
Avoid at all costs. Took three weeks to post out my order then when I phoned them to enquire about exchange, said they couldn't as it was too long after the order was placed. Eventually got a returns number out of them, sent the items that needed exchanging back and they said they'd phone me when they got the order to discuss what needed changing. Yesterday a box turned up from them (having never spoken to me) containing the wrong shin/kneepads and a totally different brand of gloves (CCM instead of Easton)
Just spoken to a friend of a friend who says they have had his stick for a year now. It was sent in for repair then never seen of again. It would very much appear they have lost said stick and even gave the guy a fake tracking number after saying they had sent the stick back.
Their customer service is shocking and they simply do not seem to care.
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They are my favourite companyFormally known as Coatbridgeguy0
