Rear derailleur problem

navrig
navrig Posts: 1,352
edited February 2011 in Workshop
I've just taken delivery of my new bike but the cage of the rear derailleur is hitting the spokes. I've had a good look and looks slightly bent as the jockey wheels and the largest cog do not align. This is the best photo I could get to illustrate the problem.

It is a 105 groupset and I don't think it is an adjustment issue. Before I repackage and send it back any other opinions?

https://picasaweb.google.com/lh/photo/ikz9EB6ZsNal1rD31CVoPJnlmZPUu4hhg5kudZlnm_s?feat=directlink

Comments

  • NatoED
    NatoED Posts: 480
    that's a bent mech hanger . Grab a park tools hanger tool , take off the rear mech , screw in the tool and bend it back out.
  • nicklouse
    nicklouse Posts: 50,673
    it has been knocked and the mech hanger (black bit) has been bent.

    new hanger needed.

    contact the seller.
    "Do not follow where the path may lead, Go instead where there is no path, and Leave a Trail."
    Parktools :?:SheldonBrown
  • navrig
    navrig Posts: 1,352
    I didn't even look at the mech hanger!!!

    Oddly enough I ordered a spare hanger for the new bike earlier this week so I had a spare.

    I'll go and have another look.

    Thanks guys.

    I've already emailed Ribble with photos but as they don't answer phones on a Saturday it makes it harder to sort (especially as I work away from home during the week).
  • rake
    rake Posts: 3,204
    it could be a bent hech manger or the mear rech could be bent.
  • Wappygixer
    Wappygixer Posts: 1,396
    You could ask if they will pay for a LBS to true it up, it saves the hassle of returning it.It takes 5 mins to true a hanger.