Westbrook cycles - great service

chipperleenie
chipperleenie Posts: 217
edited February 2011 in Road buying advice
Just received a frame from Westbrook Cycles.

Ordered it late Friday night, they dispatched it on Saturday morning and it arrived today, Tuesday morning first thing.

Great service and an amazing price too. £1499 for last years 586 frame with integrated seat post, RRP of £2500!!!

I havd never used them before but certainly will again.

Well done. :D

Comments

  • Chip \'oyler
    Chip \'oyler Posts: 2,323
    I've bought quite a few bits from Westbrook and they're superb.
    Expertly coached by http://www.vitessecyclecoaching.co.uk/

    http://vineristi.wordpress.com - the blog for Viner owners and lovers!
  • hugo15
    hugo15 Posts: 1,101
    Westbrooks are one of my LBS. Good set of guys to deal with, helpful, competative on price and willing to do a deal.

    They quite often have some cracking offers on bikes and frames. For example a few months ago they had some 2010 Canondale Super Six with SRAM Red for £2.5k, reduced from £4k. I was very tempted.
  • Evil Laugh
    Evil Laugh Posts: 1,412
    I bought my old Cannondale during their sale via telephone, 25% off. I didn't have all the money when I called up, thought I'd give it a shot at putting half down before it sold but they kept it aside for me until the end of the week with no deposit and then sent it free of charge when I paid, arrived next day.

    They also quickly handled a warranty replacement on a groupset part for me.

    Really good experience on my part. Good shop.
  • fleshtuxedo
    fleshtuxedo Posts: 1,857
    +1 again for Westbrooks, I got excellent helpful service and a great deal as well.
  • porker33
    porker33 Posts: 636
    Agreed, I bought a bike from them last year, it was a great deal, they delivered it the next day in the price and I was 5 hours drive away, they were happy to take it back if I wasn't happy with it.
    The only problem i have with them is that they are so too far away from me to use as an LBS or for servicing.
  • genki
    genki Posts: 305
    +1 for Westbrooks

    I'm not a local there, but every time I've been they seem to give me a discount and the last time I was cycling the North York Moors I bust a spoke coming down Carlton Bank, they trued up the wheel for nowt so I could get home.

    Great place 8)
  • majormantra
    majormantra Posts: 2,094
    +1. Got my Scott Addict from them. They were very easy to deal with and flexible - I wanted the bottom bracket bearings swapped out and they did it FOC with no issues.
  • derosa
    derosa Posts: 2,819
    +1 Always good service.
    Big H

    May the road rise up to meet you.
    May the wind always be at your back.

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