Sod's law is a bitch...

slimboyjim

The day my Reverb gets posted, I discover a crack on the bottom bracket of my Zesty. Raargh!

What are your biggest let downs?

richvass

replacing the guttering outside my house yesterday and waking up this morning planning to do a three hour plus ride but finding my body aches so badly from going up and down a ladder the day before I can't walk or sit down without pain and don't go for my ride. Does that qualify?

allthegearnoidea

slimboyjim, get it waranteed mstey, they'll prolly send you a new front triangle (friends 514 developed the same after a road bb was fitted), didnt take them long either!!

slimboyjim

Already been in touch with seller 'we love lapierre' on Friday. They have to liaise with Hotlines (distributor) tomorrow as they are not in on weekends and I spoke to them too late on Friday. Hope to hear back tomorrow! I've already sent in scans of my receipts and photos of damage so hopefully will all be ok - by all accounts there was some poor machining done on 2009 Zesty's so I'm hoping warrantee will be honoured correctly...

Thanks for the shout anyway though!


James

bfreeman0

Well I think your entitled to a replacement/repair if it has nothing to do with you the customer. .

allthegearnoidea

08-09 were the zesty's that had the issue'sand lapierre are pretty good on replacing them! hopefully you'll have a new one soon!!!! 8)

slimboyjim

Just a quick update in that Hotlines have accepted that it looks like a warrantee job, so hopefully will have a new frame winging its way to me soon - I'm chasing it up again tomorrow. Good job really as the missus was getting really angry about the idea of me spending MORE money to replace the frame (whilst I was wistfully looking at Yeti's, Santa Cruz and Ibis frames).

Hoping it won't be too long as I've got a brand new shiny reverb just sat on the sideboard now... Whilst it does look nice sat there, that's not really why I bought it...