web design question

northernneil
northernneil Posts: 1,549
edited December 2010 in The bottom bracket
I have a website which I host with plusnet. I put all the files (index.htm, contactus.htm etc) that I create in a folder called 'HTDOCS' which is what pops up when you FTP into the plusnet hosting server.

I want to be able to host a PDF and a picture on the site but when I just drag and drop the 2 files into HTDOCS then try to access them via http://www.mysite.com/pic.jpg or name.pdf it cannot find them?

any ideas why not ? plusnets help woefull ...(non existant)

Comments

  • Cleat Eastwood
    Cleat Eastwood Posts: 7,508
    Bonjour, one problem I faced with jpegs and flash files was their size. If the image is too wide for a default browser it wont load. Try loading a smaller jpeg and see if that works. Try flushing the cache too to reload a new version of the images etc, oh an do check the spelling of jpeg/jpg.
    The dissenter is every human being at those moments of his life when he resigns
    momentarily from the herd and thinks for himself.
  • benpinnick
    benpinnick Posts: 4,148
    Can you see the files on the remote server? Also, what error do you get when you try and view them? 404, 500?
    A Flock of Birds
    + some other bikes.
  • suzyb
    suzyb Posts: 3,449
    I also have plus net hosting (they're my ISP) and I tried uploading a pdf and jpg to my account and could access them both no problem.

    Maybe try making sure the filenames aren't too long. And make sure they were uploaded in binary mode, iirc that can cause images not to display.

    You could also try plusnet's forums for help (http://community.plus.net/forum/). They are better than the actual help files which do seem to have most of the information you need just impossible to find.
    Whippet

Categories