Winter/Xmas Delivery Fails

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  • meanredspider
    meanredspider Posts: 12,337
    Nuggs wrote:
    I ordered a new winter coat on Tuesday afternoon and it arrived yesterday. I was absolutely amazed, I was expecting it to turn up around summer...

    Yup - which just shows it can be done by some companies and not by others. I've had the same experience - City Link seemingly the "best" and Parcel Farce not even in the race.
    ROAD < Scott Foil HMX Di2, Volagi Liscio Di2, Jamis Renegade Elite Di2, Cube Reaction Race > ROUGH
  • Tom Butcher
    Tom Butcher Posts: 3,830
    I get the impression Parcel Force has just written off a load of parcels posted in the bad weather and took a decision to deal with the new business coming in and sort out the backlog after Christmas - much of which has probably already been officially declared lost and refunded now anyway.

    I had an email from them yesterday in response to my asking them a week ago where my parcel is apologising and saying hopefully it is now delivered - it's a trackable service shouldn't they know that ? As it happens I've assumed it's lost and got a refund off the sender who have agreed to pursue Parcelforce for the money - as I did for the parcel this one replaced because they lost that one too. How they can lose two parcels 5'x2'x1' I don't know.
    it's a hard life if you don't weaken.
  • Tom Butcher
    Tom Butcher Posts: 3,830
    I get the impression Parcel Force has just written off a load of parcels posted in the bad weather and took a decision to deal with the new business coming in and sort out the backlog after Christmas - much of which has probably already been officially declared lost and refunded now anyway.

    I had an email from them yesterday in response to my asking them a week ago where my parcel is apologising and saying hopefully it is now delivered - it's a trackable service shouldn't they know that ? As it happens I've assumed it's lost and got a refund off the sender who have agreed to pursue Parcelforce for the money - as I did for the parcel this one replaced because they lost that one too. How they can lose two parcels 5'x2'x1' I don't know.
    it's a hard life if you don't weaken.
  • keef66
    keef66 Posts: 13,123
    I ordered a couple of christmas presents from Amazon on 30th November. Apparently disappeared into the black hole that is Royal Mail on 4th December. Never seen again. Organised a refund and had to go proper shopping instead. No use to me if they arrive after christmas

    I get the distinct impression that stuff held up by the first lot of snow is still sitting somewhere, while more recent orders are being delivered more or less on time.
  • mingmong
    mingmong Posts: 542
    SteveR_100Milers wrote:
    Monty Dog wrote:
    Royal Mail are criminally incompetent and the sooner someone takes their monopoly away the better. I've been waiting since the beginning of November for a delivery from Canada - they've sent another since but my single-speed cross build looks like it'll be next year for it to be finished. My wife ordered a Kindle from Amazon early last week - a week later it's still not here despite being on expedited delivery. The numbties at Amazon didn't send it tracked, so expect someone postie's got it tucked under a tree already. A few weeks ago, I had a number of deliveries 'go missing' - it was only when I raised a complaint with Royal Mail did the packages mysteriously appear more than 2 weeks later.

    Amazon use city link, not the RM, at least they don't in S Wales.

    Today I went to shop to buy a track bike, whilst Wiggle are excellent, at the end of the day it relies on couriers and internet. My TT bike has developed a crack and has to be returned (by guess who....). I have concluded that the few quid you might save online with such a big purchase is totally outweighed with the hassle that follows when things inevitably sometimes go wrong. Ironically, I got a much much better deal than any on line retailer!

    +1
    Order my stuff from the LBS. A lot, lot easier.
  • rolf_f
    rolf_f Posts: 16,015
    Ordered loads of stuff lately including some winter tyres from Germany. Everything (including the Ribble order I put in on Sunday which arrived on Wednesday) has turned up in less than 5 working days irrespective of whether it has been Royal Mail, Parcel Force or other couriers.
    Faster than a tent.......
  • mike ives
    mike ives Posts: 319
    I have just returned from trying to deliver some parcels for a well known parcel delivery company (not R.M.) and unfortunately had to take almost all of them due to the properties not being accessible due to ice and snow. I was able to deliver a few parcels by trekkiing the the snow on foot for some considerable distance..

    I felt very guilty and not happy at all at having to take most of my allocated parcels back to the depot as I presume some of them must have been Christmas presents. However the alternative would have been me and the van trapped in a distant village on Christmas Eve while everyone else is tucked up snugly at home. These village properties I attempted are definitely not accessible at the moment.

    However, while I am talking about parcel deliveries, since starting this temporary work, I have been absolutely amazed at how many properties do not numbers or house names on their walls, gates or wherever. People seem to spend a fortune buying a house and then can't be bothered to spend £10 on some numbers. Incredible.

    Sometimes I think these people are lucky to receive their goods at all. So there!

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