Danish help req'd

Dancing Bear

are there any forum users based in Denmark? have you heard of Bikebuster, and do you have any experience of them?

All seems legit, but I placed an order with them over 10 days ago and they dont respond and they do show any dispatch information.

nicklouse

10 working days or 10 calender days?

I would not be that surprised as shipping to Scandinavia can take longer than expected.

has the money been taken from your account yet?

also if you look on one of their suppliers web sites you do find their info

http://dealers.wilier.it/it/stores/danimarca/



they also have a number of stores

http://www.bikebuster.dk/butikker.html

which can also be seen on Google maps
like here

mjgoodhand

The company is definitely legit. I ordered a Gran Turismo frameset from them. It took about 10 days to come. I found the customer services to be OK. You have to include your customer number and order number in the subject line of the email for them to respond (there is an explanation of the format of this on the website) but I then found they responded quite quickly.

They also give you a tracking number for your order but it does seem to take a very long time to leave Danish soil before arriving in the UK!

Good luck but I am sure everything will be fine.

Dancing Bear

great help and reassurance - i am heartened by the fact that other delays leaving denmark have been experienced - maybe I will get my Cento Uno afterall

Dancing Bear

nicklouse
A massive thank you for the detective work in finding this number - it has released the bike to me today

with this spec

; Frame: Wilier Cento 1 Carbon
Fork: Wilier Cento 1 Carbon
Rear derailleur: Campagnolo Chorus 10 speed
Front derailleur: Campagnolo Chorus 10 speed
Cassette: Campagnolo Chorus 10 speed (12-25)
Chain: Campagnolo Chorus 10 speed
Crankset: Campagnolo Chorus 10 speed (48-34)
Brakes: Campagnolo Chorus 10 speed
Brake lever: Campagnolo Chorus 10 speed
Bar: ITM 101 carbon
Stem: ITM Triango carbon
Saddle: Selle Italia C2 FEC Alloy (White)
Seatpost: Integrated
Wheels: Campagnolo Shamal Titan
Tyres: Continental Force/Attack