Anybody use Probikekit.com; What are they like?

morstar
morstar Posts: 6,190
edited November 2010 in The bottom bracket
As title really. Are these guys any good?

Comments

  • I've used them a few times across the years. Things seem to have been delivered promptly and efficiently. I've never had a problem with them.
    To err is human, but to make a real balls up takes a super computer.
  • very good - slick and professional - sell good kit!
  • morstar
    morstar Posts: 6,190
    Cheers guys.
  • ShutUpLegs
    ShutUpLegs Posts: 3,522
    +1

    <waits for blue plastic bag to arrive>
  • I have, delivered the right kit in good time.
  • Bobbinogs
    Bobbinogs Posts: 4,841
    I have found them to be good but I haven't had any problems (I have ordered stuff, it has arrived promptly). What I mean is that I always think the true measure of how good someone is, is how they sort out inadvertent problems, etc. They do sell some lovely kit, that's for sure.
  • shmo
    shmo Posts: 321
    Recently had a large order from PBK and all arrived fine. Just as good as wiggle, ribble and chainreaction :)
  • nicensleazy
    nicensleazy Posts: 2,310
    I find they are a bit expensive, but good service
  • tailwindhome
    tailwindhome Posts: 18,941
    Used them twice with no issues.

    Also they don't charge extra to deliver to NI which is great for me. I try not to use companies which charge extra for this
    “New York has the haircuts, London has the trousers, but Belfast has the reason!
  • Pokerface
    Pokerface Posts: 7,960
    Used them many times. All good.
  • Smokin Joe
    Smokin Joe Posts: 2,706
    One of the best, I've used them more than any other. I did once have a problem when a pair of pedals went missing but they sorted it promptly and without fuss.

    Their phone staff are knowledgeable and helpful too.
  • Used twice, both times delivered quickly, sadly one item was missing a spring (it was a cable stretcher) and they never replied too my emails chaing this.

    Wasnt overly bothered as I picked it up for little over £5 in the sale.
  • ShutUpLegs
    ShutUpLegs Posts: 3,522
    They always tend to have a 10% discount voucher kicking around....but not today :roll:
  • Used them a few times. All stuff has been delivered promptly
  • Pokerface
    Pokerface Posts: 7,960
    ShutUpLegs wrote:
    They always tend to have a 10% discount voucher kicking around....but not today :roll:


    Actually the 10% off is automatic. You don't need a code for it*



    *Some items excluded as per the small print.
  • amck111
    amck111 Posts: 189
    What everyone else has already said. Only issue I have noticed is their over completed returns procedure but that's all it is, there's no problems in getting a refund etc.
  • majormantra
    majormantra Posts: 2,094
    Pokerface wrote:
    ShutUpLegs wrote:
    They always tend to have a 10% discount voucher kicking around....but not today :roll:


    Actually the 10% off is automatic. You don't need a code for it*



    *Some items excluded as per the small print.

    Yeah, but often they have a further 10% off which takes their prices from ok to excellent.
  • Used on numerous occasions - always prompt and all items per order
  • had to do a return recently and was handled promptly & professionally. good outfit
    <a>road</a>
  • morstar
    morstar Posts: 6,190
    I've started a love in...

    Thanks for the input.
  • ShutUpLegs
    ShutUpLegs Posts: 3,522
    extra10uk discount is working today
  • Last week 18 hours sale to door :shock: Very good service
  • sampras38
    sampras38 Posts: 1,917
    Used half a dozen times or so and no problems, but like someone has already said, the real judge is when things go wrong.
  • used them a few times and once got some tops that didn't fit. No problem sending stuff back, didn't have the size I needed but I got a refund on my card right away.
    If suffer we must, let's suffer on the heights. (Victor Hugo).
  • i bought a giant bike from them it came on time
    going downhill slowly
  • ademort
    ademort Posts: 1,924
    I,ve used them several times also over the years and they have been first class.
    Ademort
    ademort
    Chinarello, record and Mavic Cosmic Sl
    Gazelle Vuelta , veloce
    Giant Defy 4
    Mirage Columbus SL
    Batavus Ventura