Poploc Adjust - Dial unscrews, not adjusting - What's Wrong?

Jenny Taylia

Hi.

just fitted my new Poploc Adjust this afternoon, got it all positioned, cable tightly in, checked the lockout function (Works a treat) but then when I turn the blue dial to adjust the Compression Damping, the dial just unscrews instead of pulling the cable (It was set to "Off" when I fitted the unit)

Is this an easy fix? or has it got to be removed for return to the suppliers?

thanks

leaflite

Is the cable taut?

xtreem

Looks like the C ring has fallen off, it's fixable:

Well, if you haven't opened yet, open the lever with a hex key but make sure the lockout lever is horizontal and the button for the lockout below him so when you open the cover above nothing falls down. Inside there are three parts:
- a plastic "boat" which goes on the thread of the compression dial and when turning moves up and down;
- a small C ring which goes on a groove on the bottom of the Compression dial, which you will need to push it and will click when it's in place;
- and a small bearing which sits on the plastic "boat" on the opposite side of the part that pushes the mechanism for the cable.

The problem is the C ring, it prevents the Compression dial from going up and down, so it keeps spinning in the same place but the plastic boat goes up and down on the threads on the dial. No C ring and the boat stays on the same place but the dial winds or unwinds it self. You'll see that there is a small pocket where the bottom of the dial goes and where the C have enough room for it to spin with the dial.

Important:
Next time you adjust the compression, turn the dial when the fork is locked, in that case, you'll need less effort to spin the dial, and when you'll feel more resistance either way means that the dial is in it's min/max adjusting limit, and that will prevent unclipping of the C ring. Also the bar you see on the lever for the compression, it only works for the half of those marks, there is no way you can adjust the compression in the lower half.

Hope this helps.

Jenny Taylia

Xtreem wrote:

Looks like the C ring has fallen off, it's fixable:

Well, if you haven't opened yet, open the lever with a hex key but make sure the lockout lever is horizontal and the button for the lockout below him so when you open the cover above nothing falls down. Inside there are three parts:
- a plastic "boat" which goes on the thread of the compression dial and when turning moves up and down;
- a small C ring which goes on a groove on the bottom of the Compression dial, which you will need to push it and will click when it's in place;
- and a small bearing which sits on the plastic "boat" on the opposite side of the part that pushes the mechanism for the cable.

The problem is the C ring, it prevents the Compression dial from going up and down, so it keeps spinning in the same place but the plastic boat goes up and down on the threads on the dial. No C ring and the boat stays on the same place but the dial winds or unwinds it self. You'll see that there is a small pocket where the bottom of the dial goes and where the C have enough room for it to spin with the dial.

Important:
Next time you adjust the compression, turn the dial when the fork is locked, in that case, you'll need less effort to spin the dial, and when you'll feel more resistance either way means that the dial is in it's min/max adjusting limit, and that will prevent unclipping of the C ring. Also the bar you see on the lever for the compression, it only works for the half of those marks, there is no way you can adjust the compression in the lower half.

Hope this helps.

now there's a comprehensive answer!!!

Thanks a million for taking the time.

I'll try it tomorrow, sounds promising (And like you've seen it before)