HSBC fail

supersonic

Useless! I went in to change my address 4 weeks ago, filled in the form, signed it, cashier checked it, jobs a good un. Not. 2 weeks ago get a call asking me to ring them. After 20 mins of farting about on the phone, and having to set up telephone banking, I get through to an op who tells me my signature doesn't match. But you checked it in the branch?! Anyway sorted it...

Not. Tried to buy some goods online yesterday, phonecall today from shop - card rejected. The shop had phoned the bank, yes, you guessed it, card did not match address. I phoned bank, they had not taken old address off, still on as a 'correspondance' address. She said if I wanted the transaction to go through she could CHANGE my address back to the old one so it would work!!! I ranted a bit, got them to remove it. WTF? Honestly.

Now waiting to see if my goods got ordered after ringing the shop...

cooldad

Errrr it's the 21st century. Only time I ever go into a bank is to deposit a cheque. Everything else is done on line.
No queues, no idiots, no hassles, and you can even up your overdraft limit if you see a tasty bike.
(Also HSBC by the way)

joshtp

EPIC BANK FAIL!!!!

supersonic

Still inept! All they had to do was change my bloody address!

cooldad

Like everything else, if you wan't it done properly......

supersonic

I want my new bike!!!

joshtp

supersonic wrote:

I want my new bike!!!

OOOH! what is it?!?!?!?!

supersonic

A full susser! 27 speed SRAM, Rockshox Uturn fork RS air shock, brand new. 400 quid.

cooldad

Now that you've got one, let the rest of us into the secret. I'm currently looking at second hand ones in that range. New would be nice.

supersonic

Is a Goose:

http://www.paulscycles.co.uk/products.p ... 1b2s1p1498

Plan is to strip it for parts for my Ruckus, and sell frame, wheels and forks.

whyamihere

I had to change my address when I moved here with HSBC.

Doing it online took roughly 10 seconds, with instant effect.

supersonic

I shall do that in the future... but as I was in the bank at the time, I thought I might as well have done it there and then...

joshtp

If you'v already got a shock for the ruckas.... why not get a HT to strpip for parts... could have got a fury, or even better for that much.... :?

supersonic

Because I plan to makle a profit too. See if you can find a better deal for 400 ;-)

whyamihere

By the way, no promises, but you may wish to let me know what size of frame you're planning to order.

supersonic

Hehe, it is an 18". Order should go through tomorrow after ringing Paul's today.

whyamihere

*strokes beard contemplatively*

welshkev

i was working in HSBC's private bank in londodn last week and got told that the minimum balance had to be 5 million quid to bank there. there was peopel there who you'd never guess were worth that much money!!

i bet they change their addresses correctly

supersonic

AH it was you was it?!

;-)

montevideoguy

I am needing to get me a bank account but my choice is based purely on which bank gives you best discounts on stuff. We do have HSBC and Santander but also have a Lloyds TSB... how random is that?

j_l

I bank with First Direct, (HSBC spin off) they are brilliant

supersonic

Jeezus wept. They put the transaction through today, and card declined. Rang bank up, fraud marker placed on account. Turns out they had misread my postcode for new address, a Z for a C... He then released card, and now two transactions have gone through! Though Paul's say that they havent. Better check then eh?!

cooldad

Fraud marker is because you've got shifty eyes.

cooldad

ps If you get two bikes I'll take on off your hands. Obviously as it would now be second hand, I think £200 would be fair.

cooldad

pps. Bugger.

cooldad

Bugger

http://www.youtube.com/watch?v=TKY_OysWu3k